Jobs at Blackbaud
68

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Content
Tap to close

Senior Technical Writer - Faith

Blackbaud
Austin
18 hours ago
+38
Blackbaud is searching for a Technical Writer to join our Strategic Content Development team in our Austin, TX office located at The Domain. Our company is the leading provider of software and services powering the Social Good community. As a Technical Writer, you should have a passion for creating user assistance that helps our customers further their missions. Our Technical Writers develop user interface text, videos, in-product help, web-based help, web sites, blog and social media posts, and other deliverables that support our products. You will be a member of a cross-functional, high performing team consisting of Software Engineers, User Experience Designers, Product Managers, and Program Managers. Additionally, Technical Writers interact with a wide variety of other stakeholders within the division and company. This position reports to the Strategic Content Development Team Manager.

Architect - Ruby/Elixir

Blackbaud
Austin
18 hours ago
+38
Blackbaud is looking for a Ruby/Elixir Architect to work on Blackbaud Award Management, a market-leading scholarship solution.  As part of the agile teams, the architect assists in design problems, platform best practices and ensures that every application is implemented according to acceptable design, quality, performance, and security standards.  They formulate high-level estimates for analyses, project planning, and impact assessments and demonstrates the ability to work with team members with varying degrees of technical depth and breadth of knowledge.  The architect will also analyze and recommend technology strategies where gaps exist including performing proofs-of-concept as needed. 

Customer Success Manager, Payments

Blackbaud
Austin
18 hours ago
+38
The role provides strategic guidance to assigned accounts and Blackbaud’s Customer Success Team with the goal of helping organizations collect more donations than they ever thought possible for their amazing cause. Candidates should think big and strategically help customers with fundraising best practices, expansion opportunities and upsell recommendations that produce real results. The team will work collectively to solve problems faced internally and address challenges customers express with an ever-evolving fundraising landscape. If you show up every day ready to help charities raise more money, do what you say and enjoy giving more than you take, this could be the team for you.

Raiser's Edge NXT Fundraising Consultant

Blackbaud
Austin
18 hours ago
+38
As a Business Analyst consulting on Rasier’s Edge NXT fundraising systems implementations, you will identify and research business needs and then determine solutions to business problems. Solutions often include a software-systems development component but may also consist of process improvement, organizational change or strategic planning and policy development. You will work closely with business and technical teams and must understand business enough to ensure there is integration between business and technology.

Regional Sales Manager, Nonprofit Software Solutions

Blackbaud
Austin
18 hours ago
+38
We are looking for a dynamic, high-performing Regional Sales Manager with experience leading, coaching and championing a team of Prospecting Account Executives . The sales manager will be leading a team that is responsible for generating growth within our General Markets customer base, working with inspiring organizations such as the ALS Association, Children’s Home & Aid, and World Animal Protection. This person will be responsible for managing a team of AE’s selling our CRM, online fundraising and financial solutions to philanthropic organizations and will report directly to the National Sales Director. The ideal candidate will assist in the strategic planning for each account by working with customers to understand their challenges, identify opportunities, and leverage past solutions as blueprints for future success. They’ll also meet with C-level executives to guide technological decision-making. 

Fin Tech Sales Manager

Blackbaud
Austin
18 hours ago
+38
This dynamic, high-performing Sales Manager will be leading, coaching and championing a team of Prospecting Account Executives mainly focused on selling ERP and Financial Management solutions. The sales manager will be leading a team that is responsible for generating growth within our General Markets team primarily focused on new logo acquisitions in grant funded and quasi-Governmental organizations. This person will be responsible for managing a team of AE’s selling our solution portfolio to non-profit and governmental organizations and will report directly to the Director of the Financial Solutions team.

Senior Program Manager

Blackbaud
Austin
18 hours ago
+38
As a Senior Program Manager in our Research, Delivery & Operations Project Management Office, you’ll work with a passionate team responsible for cross-team programs and projects, strengthening our project management discipline, leading business readiness, and striving towards operational excellence through effective process management.

Manager, Professional Services

Blackbaud
Austin
18 hours ago
+38
As a Delivery Manager, you will lead a team of resources within Professional Services.  This team may consist of individual contributors or Delivery Lead(s) and their associated teams.  The Delivery Manager serves in a managerial role and will handle leadership responsibilities within the team in addition to performing individual customer project work. This role is responsible for the effective and billable utilization of the team.  The Delivery Manager will be responsible for a portion of the customer portfolio management either by delivery area, customer, issues or knowledge area.  The Delivery Manager is responsible for the human resource, performance management and staff development of the team.  This role will heavily support Professional Services operations within the team.  They are accountable to make sure the individuals on the team provide high quality deliverables, within budget and on-time deliverables to their customer projects. 

Software Engineer - .NET C# Angular - Faith Based Solutions

Blackbaud
Austin
18 hours ago
+38
As a Software Engineer for Blackbaud's Faith-based Vertical, you will be joining our development teams to develop and enhance web-based applications and working with some of the latest technologies in user interfaces, server architecture and cloud-based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles. Engineers at Blackbaud are thought leaders in our department and local development community. Duties include solving complex issues, learning/teaching new technologies, promoting growth and assuring your team delivers on its commitments.

Senior Software Engineer, Full Stack - Java, Angular

Blackbaud
Austin
1 day ago
+38
As a Senior Software Engineer you will be joining our development teams to develop and enhance web-based applications, and working with some of the latest technologies in user interfaces, server architecture and cloud based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles.

Director, Product Management - Platform Portfolio

Blackbaud
Austin
1 day ago
+38
We are currently hiring a director within the product management function. This position is part of a key product strategy and portfolio planning function at Blackbaud. This role is accountable for setting the vision for and providing oversight to the core, developer, and commerce platform strategy that supports and enables our entire portfolio strategy. This director is accountable for managing all the strategic and operational efforts required to define and maintain Blackbaud’s platform strategy. A key objective of this role is amplifying Blackbaud’s maturity as a SaaS company, enabling all our development teams to deliver consistently and quickly with high quality and scale. This role ensures that all Blackbaud users have a seamless onboarding, authentication and enablement experience, and participants of our developer ecosystem can take advantage of our open platform to deliver consistent solutions across the portfolio. This role collaborates and strategizes with other portfolio leaders to establish a clear, long-range solution-led growth strategy that relies on product capabilities and usage as the primary drivers of client acquisition, retention, and expansion.

Sales Account Executive - Prospecting - Financial Solutions

Blackbaud
Austin
1 day ago
+38
Managing sales activities to exceed assigned revenue objectives. Building out territory plans and executing against those plans by following Blackbaud’s solution selling methodology. Prospect (cold calling, following up on leads, completing RFP's etc.). Provide and or coordinate appropriate resources such as online demonstrations and proposals when needed to educate clients and advance sales cycles. Working closely with professional services to present a total integrated solution. Build and maintain an accurate pipeline and timely sales forecasts to management. Develop a deep understanding of customer industry trends in the assigned territory. Approximately 30% - 50% travel is required.

Director, Product Management - Reserved Ticketing

Blackbaud
Austin
1 day ago
+38
The Director of Product Management at Blackbaud is responsible for the worldwide performance and product strategy for our arts & culture vertical portfolio. He/she is responsible for leading a team of product managers to identify market opportunities, develop compelling offering strategies, and define product roadmap plans for the product lines. An emphasis is placed on experience with and the ability to develop and mentor product managers, establish processes to drive the product management process, and to lead the identification and execution of product line strategies and roadmaps.

Principal Software Engineer - Java, Angular - Fullstack

Blackbaud
Austin
1 day ago
+38
As a Principal Software Engineer you will be joining one of our software development teams dedicated to creating/enhancing web-based applications while working with some of the latest technologies in user interfaces, server architecture and cloud based computing. Our relaxed work environment promotes open seating, paired programming, cross team/office collaboration, efficient communication, Scrum methodologies and TDD principles.

Team Lead Systems Engineer, App Management

Blackbaud
Austin
1 day ago
+38
Blackbaud is seeking a Systems Engineer Team Lead to both oversee and work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security.  The Application Management Team is accountable for the day-to-day service operations, activities, processes, and infrastructure.  They specialize in Release and Deployment Management, Service Request Fulfillment, and Incident Management; while also contributing to the organization's Capacity Management, Information Security Management, Change Management, Asset and Configuration Management, and Problem Management to help drive continual process improvement across service strategy, design, and transition.

Software Engineer, Staff

Blackbaud
Austin
1 day ago
+38
As a Staff Software Engineer you will be joining our development teams to develop and enhance web-based applications and working with some of the latest technologies in user interfaces, server architecture and cloud-based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles.

Enterprise Sales Account Executive - Prospecting – Financial Solutions

Blackbaud
Austin
3 days ago
+38
Blackbaud is looking for Account Executives – Financial Edge NXT as part of a newly formed Business Unit.  As a key member of the Blackbaud Sales Team, the Account Executive will be responsible for identifying and cultivating new prospects and penetrating existing customers within an assigned territory. The Account Executive must be able to navigate through complex organizations positioning Blackbaud's software, services and training as a purpose-built enterprise solution. The Account Executive must also work collaboratively with other partners in our larger sales engagements to provide a total integrated solution.

Software Engineer, Operations Solutions

Blackbaud
Austin
3 days ago
+38
As a Software Engineer focused on Operations Solutions, you will be responsible for developing, engineering, configuring and automating enterprise level solutions to monitor our compute, network and storage devices in several datacenters and cloud environments.  In addition, this role will engineer and support server build automation and patching.  Within each of these responsibilities we need a person to drive and create automation and identify areas of improvement.

Sr. Project Manager

Blackbaud
Austin
3 days ago
+38
As a Project Manager and Scrum Master in our Research, Delivery & Operations Project Management Office, you’ll work with a passionate team responsible for leading cross-team programs and projects, strengthening our project management discipline, and striving towards operational excellence through effective process management. The Job: You will leverage your project management and Scrum experience and savvy to tackle and conquer challenges.  We are looking for a Project Manager with a proven track record of successfully leading projects using lean and agile processes.  You will use your excellent communication and collaboration skills to lead software application development engineering teams to create and deliver new capabilities that truly delight our clients.  Whatever the challenge, you’ll always be looking for ways we can do things better.

Project Manager, Professional Services - Multiple Openings - All Levels

Blackbaud
Austin
3 days ago
+38
We are currently seeking skilled individuals to fill multiple openings for Project Managers at all levels (Associate, Staff, Senior) to work in our offices in Charleston, SC, Austin, TX, St. Paul, MN, Bedford, NH, New York, NY or remotely from some major metropolitan locations such as Washington, D.C., Los Angeles, CA, Atlanta, GA, Boston, MA or Denver, CO. As a Blackbaud Professional Services Project Manager, you will be accountable for leveraging standard project delivery methodology to manage the project lifecycle which includes initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria for customer implementation projects.

Senior Network Engineer

Blackbaud
Austin
4 days ago
Blackbaud is seeking a Network Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security.  You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions.  You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction. To be successful in this role, you will need to actively engage in navigating the intersection of engineering and operations.  You will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible.  You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies.  You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Instructional Designer

Blackbaud
Austin
4 days ago
Seeking a creative thinker with a passion for instructional design paired with a desire to elevate nonprofits and foundations ability to do Good through amazing educational materials. Blackbaud University provides interactive courses to enable both the technical skill and the nonprofit savvy of our customers. This full-time, instructional design position builds education content in a SaaS software, rapid release environment. Project Management and Creativity work hand-in-hand to develop world class in-person, virtual instructor led, and eLearning classes. Any applicant needs to have experience in SaaS software. Preference is experience in at least 1 Blackbaud software solution, with multiple products strongly preferred.

Manager, Network Infrastructure

Blackbaud
Austin
4 days ago
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class organization optimized for our modern cloud solutions.  As a Network Manager in IECO, you’ll lead a team of Network Engineers responsible for our public and private cloud infrastructure. You’ll focus on quality and process while advancing our automation and engineering capabilities to deliver a highly scalable, reliable, secure and performant platform that delights our customers. Also, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Systems Architect, Infrastructure & Operations

Blackbaud
Austin
4 days ago
Blackbaud is seeking experienced and motivated technologists possessing a unique balance of technical depth, customer focus and leadership skills.  As a Systems Architect in Infrastructure Engineering & Cloud Operations, you’ll partner with teams across our organization to craft innovative cloud based and physical infrastructure solutions with increasing reliability, scalability, supportability and security.  Together with key stakeholders, you’ll guide our infrastructure teams in accelerating the migration of our existing workloads to the public cloud while sustaining a high level of performance across our existing systems and environments.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Software Instructor

Blackbaud
Austin
4 days ago
You’ll play a key role in our organization’s success by delivering training and nonprofit best practices to Blackbaud software users. Upon successful completion of in-depth training focused on a specific Blackbaud product, you’ll begin teaching and helping clients as a Blackbaud Software Instructor. This position affords the versatility to teach in-person at locations across the U.S. and Canada, as well as online using Blackbaud’s proven distance learning technology. We work in a supportive, collaborative atmosphere and are focused on the success of our clients. 

Director of Client Sales

Blackbaud
Austin
4 days ago
The primary accountability for this role is to achieve new product target goals across our portfolio, migrate existing customers to our latest solutions, and hit overall booking objectives for the GMG NPV client teams in 2019 and beyond.  Additionally, we are looking for this leader to drive overall sales efficiency and increase our account executive productivity as measured by ARR/OTE.  This role will partner with other key business unit resources – Marketing, Sales Enablement, Products, Professional Services, Customer Success & other sales teams to achieve these objectives. 

Instructional Design Manager

Blackbaud
Austin
4 days ago
The Education Services group is seeking management talent that has the gift of innovative thinking, a broad exposure to instructional design driven by passion, and the expertise to a lead instruction design team pushing the envelope on rapid courseware development and immersive experiences. The Instructional Design Manager must possess strong leadership skills with a proven ability to motivate, inspire, and advise instructional design teams, as well as excellent communication skills across teams and levels. The Instructional Design Manager is a trend setter and a business leader, looking to improve and expand the education business. 

Senior User Experience Designer - Faith Solutions

Blackbaud
Austin
4 days ago
As a senior user experience designer, you will be responsible for designing solutions that delight users and allow them to advance and achieve their faith based missions. You’ll be the design lead in product development teams partnering with product and engineering peers to discover and deliver new web-based software through the entire product development lifecycle. You will work to frame customer and business problems with teams through design research, concept and experience validation. Ultimately, you will be discovering great product solutions that solve these problems. Along the way, you will create and test solutions in order to validate the value and user experience of the solution or features. You’ll contribute effective documentation and communication of the user experience. You'll build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere.

Senior Product Manager- Faith Solutions

Blackbaud
Austin
4 days ago
This position gives you an excellent opportunity to build critical church management capabilities, such as a facilities and resource management solution supporting our Faith Communities Solution with a team of highly motivated product management, engineering, and usability design and research professionals in an organization that is highly invested in creating exceptional product experiences. You’ll have the opportunity to partner with inspiring organizations and collaborate across multiple teams within Blackbaud to deliver solutions to power the ecosystem of good.

Consultant - Financial & Accounting solutions

Blackbaud
Austin
4 days ago
Financial Edge NXT is Blackbaud’s top rated cloud accounting solution that provides; general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more to social good organizations of all sizes.  As a Financial Edge NXT Consultant, you will work closely with the portfolio and technical teams, contributing to the requirements specification deliverable and writing the business and functional requirements. You will need a strong understanding of the I&A business and ensures that there is integration between business and technology.  As a consultant, you should possess a solid knowledge of configuration and/or business workflow processes, analyzes the requirements, and utilizes with problem-solving and conflict resolution skills to help identify, communicate and resolve issues.

Financial Systems Implementation Consultant

Blackbaud
Austin
4 days ago
The Implementation Consultant works closely with the portfolio and technical teams, is a major contributor to the requirements specification deliverable, and writes the business and functional requirements. This person understands the I&A business and ensures that there is integration between business and technology. The Financial Systems Consultant understands configuration and/or business workflow processes, analyzes the requirements, and utilizes problem-solving and conflict resolution skills to help identify, communicate and resolve issues.

Sales Account Executive - Prospecting - Faith Solutions

Blackbaud
Austin
4 days ago
We are seeking a Prospecting Account Executive who will be responsible for generating new business for Blackbaud’s Cloud Solution for Faith Communities. You will serve as point of contact and liaison between Blackbaud and potential customers through the sales process from the generation of leads to the closing deals primarily via phone and internet engagement strategies. The ideal candidate should have strong desire to succeed, be willing to engage in several sales pursuits at any one time, have an aptitude for technology and understand and enjoy solving the unique challenges faced by of institutions of Faith. The ideal candidate should have a proven track record selling technology based solutions to small or mid-sized organizations, have experience closing sales via phone or internet sales engagements.

Customer Success Manager, Senior

Blackbaud
Austin
1 week ago
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success:  Adoption, Customer Success, Renewals and Business Support.

Blackbaud School Management System Implementation Consultant

Blackbaud
Austin
1 week ago
Implementation & Activation (I&A) consultants are responsible for delivering consulting on each of the products within the K-12 School Solutions portfolio. An I&A Consultant delivers a set scope of deliverables while providing best practices to enable schools to go live with the specific product. The I&A Consultant has a high level of expertise in the products and has the ability to clearly communicate the methodology and functionality the product provides. 

Sales Account Executive - Prospecting - Nonprofit Software Solutions

Blackbaud
Austin
1 week ago
We are looking for a dynamic, high-performing Prospecting Account Executive in the South Bay and/or Peninsula area with experience selling complex software solutions. This person will have the opportunity to work with inspiring philanthropic organizations such as the ALS Association, Children’s Home & Aid, and World Animal Protection. The ideal candidate will be responsible for the full sales cycle, from lead to close, and must love the thrill of the hunt. They will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud’s offerings.  

IT Change Management Analyst

Blackbaud
Austin
1 week ago
As a Change Manager in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments.  You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Sales Manager – Current Client – K-12 Software Solutions

Blackbaud
Austin
1 week ago
Reporting to the Director of K-12 Sales, this high visibility, high-impact Sales Management position will build upon and enhance existing sales team performance. This position manages a team of Account Executives responsible for selling K-12 vertical solutions. The Sales Manager will be leading a team that is responsible for generating growth within our General Markets customer base, working with K-12 independent non-profit schools across the country. The ideal candidate will assist in the strategic planning for each account by working with customers to understand their challenges, identify opportunities, and leverage past solutions as blueprints for future success. They’ll also meet with C-level executives to guide technological decision-making. 

Principal Engineer, Unified Communications

Blackbaud
Austin
1 week ago
This person will work with internal business functions to identify business and technical requirements for Unified Communications, Telepresence and collaboration technologies. Develop Unified Communication strategies and architectures, implement and support Unified Communications solutions for internal clients based on industry best practices. The person will continue to develop UC designs based on best of breed technologies while developing and maintaining relationships with internal clients and teams to understand the corresponding business challenges.  This person will maintain operational effectiveness of the environment and will be looked at to perform network readiness and current state telephony assessments, provide knowledge transfer and detailed design/operational documentation to supporting teams, provide training, mentorship role to peers, team members engaged in day to day monitoring, and provide quality assurance documentation review and peer review on projects. 

Team Lead Systems Engineer, App Management

Blackbaud
Austin
1 week ago
Blackbaud is seeking a Systems Engineer Team Lead to both oversee and work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security.  The Application Management Team is accountable for the day-to-day service operations, activities, processes, and infrastructure.  They specialize in Release and Deployment Management, Service Request Fulfillment, and Incident Management; while also contributing to the organization's Capacity Management, Information Security Management, Change Management, Asset and Configuration Management, and Problem Management to help drive continual process improvement across service strategy, design, and transition.

Systems Engineer, Email Services

Blackbaud
Austin
1 week ago
Blackbaud is seeking an Application Management Production System Engineer to work among a passionate team responsible for fast and effective bulk email operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. As an System Engineer on the Infrastructure Engineering Cloud Operations (IECO) & Shared Services team you will support our bulk email clients in overcoming delivery and deliverability issues by managing our fleet of Mail Transfer Agents, resolving complex Internet Service Provider/Mailbox Provider issues, providing feedback on Email Best Practices, and supporting an application infrastructure responsible for sending billions of email messages annually. 

SQL Server Database Administrator, Senior or Principal

Blackbaud
Austin
1 week ago
Blackbaud is looking for a talented DBA to join our team! This position requires expertise with Microsoft SQL Server services, tools, and databases running on Windows Server operating systems.  If you have solid experience in automation & scripting using powershell, recovery, and troubleshooting of difficult issues, keep reading. Experience working with cloud database services from Azure or AWS as well as BI technologies and SSIS packages would be a plus The DBA position requires the knowledge and skills to manage the operations, services, and infrastructure needed to achieve the highest service levels (e.g., 7x24 availability, performance, etc.) and consequent high customer satisfaction. You will be expected to resolve and help guide resolution of multiple complex problems in a rapidly growing organization across multiple development and support teams.

Sales Account Executive II, Prospecting - NonProfit Software

Blackbaud
Austin
1 week ago
We are looking for a dynamic, high-performing Prospecting Account Executive to cover a geographic territory with experience selling complex software solutions. This person will have the opportunity to work with inspiring philanthropic organizations such as the ALS Association, Children’s Home & Aid, and World Animal Protection. The ideal candidate will be responsible for the full sales cycle, from lead to close, and must love the thrill of the hunt. They will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud’s offerings.  

Cyber Security Architect

Blackbaud
Austin
1 week ago
Blackbaud is looking for an Cyber Security Cloud Architect to join their growing team.  The Cyber Security Cloud Architect is responsible for ensuring that the design of business solutions meets security and compliance mandates. You will partner with stakeholders across the organization to securely achieve the functional requirements of business initiatives and be the technical authority on information security cloud architecture within the company.

Operational Excellence Strategist - Process Engineer

Blackbaud
Austin
1 week ago
Reporting to the Director of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the company’s business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement, and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management.  

Senior Software Engineer - .NET C# Angular - Faith Based Solutions

Blackbaud
Austin
1 week ago
As a Senior Software Engineer in Blackbaud's faith-based solutions vertical, you will be joining our development teams to develop and enhance web-based applications, and working with some of the latest technologies in user interfaces, server architecture and cloud based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles.

Senior Software Engineer - Front End

Blackbaud
Austin
1 week ago
As a Senior Software Engineer you will be joining our development teams to develop and enhance web-based applications, and working with some of the latest technologies in user interfaces, server architecture and cloud based computing. You will collaborate with many project team members (Product Owners, Architects, Engineers, Project Managers, etc.) to ensure the development and implementation of solutions built.  Engineers on our team are collaborative in nature, opinionated about contemporary software development practices and open-minded to contrasting views. If you’re passionate about technology with a wide set of domain knowledge around UI or full stack development, we’d love to hear from you.

Cyber Security Engineer - Data Loss Prevention

Blackbaud
Austin
1 week ago
The DLP (Data Loss Prevention) Security Engineer is responsible for supporting the activities related to managing and preventing the unauthorized distribution of Blackbaud’s data through the Blackbaud DLP Program. The Engineer is a technology and process focused security professional with an emphasis in information security, data classification, Digital Rights Management (DRM), and DLP. The Engineer will review, assess, recommend and implement policy and technical controls to ensure the Blackbaud DLP program is effective. 

Director, IT Infrastructure and Operations

Blackbaud
Austin
1 week ago
Blackbaud is seeking a transformative leader to play an instrumental role in our journey to be a best-in-class organization optimized for our modern cloud solutions.  As a Director in Infrastructure Engineering & Cloud Operations, you’ll lead a team responsible for engineering innovative cloud based and physical infrastructure solutions across network, storage and compute with increasing reliability, scalability, supportability and security.  You’ll cultivate a high performing team and guide them in advancing their technical and engineering skills to meet the demands of rapidly evolving technologies.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Enterprise Sales Account Executive - Strategic Renewals

Blackbaud
Austin
1 week ago
Enterprise Sales Account Executives - Strategic Renewals, are responsible for renewing our largest customers.  This entails understanding their needs, addressing concerns (if any) and proposing a solution to meet their ongoing goals.  We need people who are able to navigate through large, complex organizations positioning Blackbaud’s software, service, and training to retain and grow our relationship with existing customers.  The Enterprise Sales Account Executive- Strategic Renewals must also work collaboratively with other Blackbaud team members to construct the right solution to meet customer goals.

Principal Storage Engineer

Blackbaud
Austin
1 week ago
Blackbaud is seeking a Principal Storage Engineer to develop and validate Server Storage Solutions supporting Blackbaud’s large portfolio of applications.  You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll use your advanced technology and automation skills to meet the demands of rapidly evolving technologies, while relentlessly pursuing opportunities to advance our operational effectiveness and increase customer satisfaction.

Manager, IT Change Management

Blackbaud
Austin
1 week ago
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class cloud-ready organization optimized for our modern cloud solutions. We’re doubling down on quality and process, and ramping up our automation capabilities, to deliver the highly scalable, reliable, secure and performant platform that will delight our customers.  As a Manager of Change Management in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments.    You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Systems Engineer, App Management

Blackbaud
Austin
2 weeks ago
Blackbaud is seeking a Senior System Engineer for our App Management team to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security.  You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions.  You’ll use your advanced technology and automation skills to meet the demands of rapidly evolving technologies, while relentlessly pursuing opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Software Engineer - Data Services

Blackbaud
Austin
2 weeks ago
The Data Platform team is looking for a Senior level engineer to deliver on our vision of a Data Platform that hosts our core domain services, usage analytics and machine learning.  The team will build the logical data access layer to enable all Blackbaud services to store and access data while supporting all necessary compliance, security and privacy requirements via a standard set of solutions.  The Data Platform team will provide multiple data access services using modern cloud solutions combined with Blackbaud’s proprietary catalog to enable Blackbaud engineers to use, model, and enrich data to bring new and revolutionary solutions to market.

Enterprise Sales Account Executive - Current Client - Healthcare

Blackbaud
Austin
2 weeks ago
As a Current Client Account Executive, you will be responsible for building relationships between Blackbaud, yourself and a portfolio of 170 – 200 existing Blackbaud customers already using our powerful and versatile software. We want you to work with these clients to uncover needs and opportunities to expand the use of our products and services, helping them to achieve success with their fundraising, financial, website, and organizational goals.

Software Engineer, Site Reliability - Payments

Blackbaud
Austin
2 weeks ago
As a Software Engineer, Site Reliability within Infrastructure Engineering and Cloud Operations (IECO), you will contribute to the development of our solution delivery platforms supporting our web-based applications on the latest cloud technologies within a DevOps culture. We are looking for developers who are passionate about getting things done and engineering with excellence. You will utilize automation technologies and private/public cloud technologies to provide world-class solutions that serve the non-profit industry. In doing so, you have an opportunity to learn or improve upon design and architecture skills and gain a full understanding and appreciation for implementing modern software applications in the cloud.

Sales Account Executive - Prospecting - Arts & Cultural Solutions

Blackbaud
Austin
2 weeks ago
We are looking for a dynamic, high-performing Account Executive for the Cultural Sales Team to lead the sales effort for all Blackbaud products and services sold into the assigned Cultural client territory. The ideal candidate will be responsible for the full sales cycle, from lead to close, and must love the thrill of the hunt. They will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud’s offerings.  They will foster and develop personal and contractual relationships with key customers and manage a defined outside sales territory with the primary responsibility of generating new sales revenue through the sale of Blackbaud software, services and training. They serve as the key contact and liaison between Blackbaud and their clients during the initial sales process, and often close large, complex deals.

Sales Account Executive - Current Client - K12 Software Solutions

Blackbaud
Austin
2 weeks ago
We are looking for a dynamic, high-performing Client Account Executive with experience selling software solutions within the K-12 Education sector. The ideal candidate will be responsible for the full sales cycle, from lead to close, and must love the thrill of the hunt. They will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud's portfolio of our offerings to independent school prospects. We want you to work with these prospects to uncover needs and opportunities to expand the use of our products and services, helping them to achieve success with their fundraising, financial, academic, website, and organizational goals.

IT System Operations Technician

Blackbaud
Austin
2 weeks ago
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients.  Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment.  The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Senior Systems Engineer

Blackbaud
Austin
2 weeks ago
Blackbaud is seeking a Senior Systems Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security.  You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions.  You’ll use your advanced technology and automation skills to meet the demands of rapidly evolving technologies, while relentlessly pursuing opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Software Engineer, Site Reliability

Blackbaud
Austin
2 weeks ago
As a Software Engineer focused on Site Reliability within Infrastructure Engineering and Cloud Operations, you will contribute to the development of our solution delivery platforms supporting our web-based applications on the latest cloud technologies within a DevOps culture. We are looking for developers who are passionate about getting things done and engineering with excellence. You will have the opportunity to work on software solutions within our organization that will have a huge impact on our industry and our clients. You will utilize automation technologies and private/public cloud technologies to provide world-class solutions that serve the non-profit industry.

Competency Solutions Engineer, Fundraising/Analytics

Blackbaud
Austin
2 weeks ago
Blackbaud is seeking a sales engineering professional with extensive experience working with clients and sales executives in driving fundraising and analytics solutions into our established client base and prospective accounts. This role plays a critical part in the sales process and will support Account Executives in exploring the potential needs of our clients and prospects, proposing solutions, and defining the expected positive outcomes from our solutions.

Strategic Sales Account Executive - Prospecting - Faith Solutions

Blackbaud
Austin
2 weeks ago
Blackbaud has created a Diocesan Strategic Account Executive role for our largest, most complex customers.  The SAE role is accountable to drive the overall Sales and solution strategies with our largest and most prestigious accounts and prospects, is key in said customer account growth and the long term growth of the account. The goal of the SAE is to create customer loyalty, stimulate growth, enhance profitability, and drive innovation.  Simply put, this role is the P&L owner of major a client(s), and the success of the role will be determined by client satisfaction, portfolio expansion and profitability related to these largest, most strategic customers.  The ultimate measure of success for an SAE is to develop and sustain a long-term “trusted advisor” relationship with our clients. Utilizing deep industry knowledge and experience working with executive leadership, the SAE will work at the highest levels and craft a strategic customer plan, which will be orchestrated between Sales, Customer Success, the Vertical and our target Customer. .  The role will be responsible for developing opportunities for continued Blackbaud involvement at the executive decision level, and will have ultimate responsibility for advising the customer on strategies for both new and existing products.

Principal Software Engineer - Infinity Products

Blackbaud
Austin
2 weeks ago
Blackbaud is looking for an experienced Principal Software Engineer to help us drive innovation and lead the technical strategy for our industry-leading customizable platform and products. Utilizing multiple technologies, you will collaborate with clients, project team members, and key stakeholders to ensure the development and technical strategies of our solutions meets the needs of today and tomorrow. You’ll provide technical expertise to strategic discussions, influence roadmap decisions, be a key idea contributor, and provide technical mentorship to your peers. You’ll provide input on high level product line decisions, product designs and implementations as well as write code to help bring our existing products into the future.

VP of Professional Services

Blackbaud
Austin
2 weeks ago
This position requires a hands-on, energetic, customer service oriented entrepreneurial leader to manage and lead the Company’s professional services and I&A operations functions covering thousands of projects a year with hundreds of thousands of hours of delivery. This role will have regular exposure to the Company’s senior leadership and the candidate should be comfortable representing the business to multiple audiences. This individual needs to have exceptional communication skills, a strong analytical acumen, proven delivery successes in complex project implementations, hands-on operational experience and outstanding leadership credentials. This role will require effective teamwork among many different constituents including internal and external customers, other services functional leaders and business unit stakeholders. Specific accountabilities to include:

Dynamics Solution Architect

Blackbaud
Austin
2 weeks ago
Blackbaud is looking for an experienced and collaborative Dynamics Solution Architect who possess a unique balance of technical depth and strong interpersonal skills. You will partner with Operations, DevOps, and Engineering teams to craft highly scalable, flexible and resilient architectures that address business problems and accelerate the adoption of cloud services.   As a trusted advisor, you will lead discussions around understanding best practices and have the opportunity to help shape and execute a strategy by connecting technology with measureable business value. You should also have a demonstrated ability to think strategically about business, products, and technical challenges and have a depth in the Microsoft Dynamics 365 platform. 

Sales Manager – Current Client – K-12 Software Solutions

Blackbaud
Austin
3 weeks ago
Reporting to the Director of K-12 Sales, this high visibility, high-impact Sales Management position will build upon and enhance existing sales team performance. This position manages a team of Account Executives responsible for selling K-12 vertical solutions. The Sales Manager will be leading a team that is responsible for generating growth within our General Markets customer base, working with K-12 independent non-profit schools across the country. The ideal candidate will assist in the strategic planning for each account by working with customers to understand their challenges, identify opportunities, and leverage past solutions as blueprints for future success. They’ll also meet with C-level executives to guide technological decision-making. 

Sales Account Executive - Current Client - Arts & Cultural Solutions

Blackbaud
Austin
3 weeks ago
We are looking for a dynamic, high-performing Account Executive for the Cultural Sales Team to lead the sales effort for all Blackbaud products and services sold into the assigned Cultural client territory. The ideal candidate will be responsible for the full sales cycle, from lead to close, and must love the thrill of the hunt. They will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud’s offerings.  They will foster and develop personal and contractual relationships with key customers and manage a defined outside sales territory with the primary responsibility of generating new sales revenue through the sale of Blackbaud software, services and training. They serve as the key contact and liaison between Blackbaud and their clients during the initial sales process, and often close large, complex deals.

Customer Support, Associate

Blackbaud
Austin
3 weeks ago
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.