Jobs at Blackbaud
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Sales Intake Business Analyst

Blackbaud
Austin
6 hours ago
+41
The Sales Intake Business Analyst is a customer-facing position that works with Sales Representatives and Solutions Engineers after a solution is proposed to a customer. The Business Analyst confirms and estimates the level of effort required to implement the proposed solution and presents the Rough Order of Magnitude with assumptions to the customer. This person understands business needs and ensures that there is integration between business and technology. The Business Analyst is the liaison between Sales and Services and is accountable for ensuring the Statement of Work is prepared and accurately represents delivery of the proposed solution.

Senior Information Security Engineer

Blackbaud
Austin
6 hours ago
+41
Information Security Engineers are responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and our Client’s most sensitive information. They diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. Serving as the highest escalation point in the series, they are primarily involved in the analysis, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.

Principal Software Engineer - Java, Angular

Blackbaud
Austin
1 day ago
+41
As a Principal Software Engineer you will be joining one of our software development teams dedicated to creating/enhancing web-based applications while working with some of the latest technologies in user interfaces, server architecture and cloud based computing. Our relaxed work environment promotes open seating, paired programming, cross team/office collaboration, efficient communication, Scrum methodologies and TDD principles. Engineers at Blackbaud are thought leaders in our department and local development community. Duties include solving complex issues, learning/teaching new technologies, promoting growth and assuring your team delivers on its commitments.

Director of Professional Services

Blackbaud
Austin
1 day ago
+41
This position will provide strategic direction, be accountable and lead teams within the Professional Services (PS) or Implementation and Activation (I&A) Services functions that deliver solutions to our customers within the Prescriptive CRM & Financials Portfolio. This individual will serve in a client executive project sponsor role and manage a team of Sr. Managers and Managers focused on leading teams, both internal and Partner based, that are deploying our solutions and extending the capabilities of the Blackbaud products that meet our customer’s business requirements. This individual is accountable for a subsection of the Services project portfolio, delivery success and client satisfaction through the achievement of the team’s key KPIs such as forecast accuracy, project profitability and on-time delivery of our commitments.

Manager, Cyber Security Threat Management and Forensics

Blackbaud
Austin
1 day ago
+41
Blackbaud is seeking a leader for our Incident Response, Forensics, Threat Intelligence and Threat Hunting teams. The candidate will have responsibility for the strategy, technology, execution and operational activities for these functions. As a member of the leadership team, the candidate will also contribute to the organization’s overall Cyber Security strategy. The role is critical to Blackbaud’s ability to respond to attacks, and proactively evolve our Cyber Security program to stay current with emerging threats.

Cyber Security Engineer

Blackbaud
Austin
1 day ago
+41
As a Cyber Security Engineer, you will be part of a highly functioning and ambitious team that plays a key role in supporting the migration and deployment of platforms and applications into the Cloud. You will need to be a big-picture strategic thinker, someone with extreme attention to details and who can autonomously drive initiatives throughout the company. This position is an exciting role for you if you are eager to help drive enterprise initiatives as member of the Architecture team, while guiding our vulnerability management program in a new direction. The Cyber Security team values ambitious-entrepreneurial attitude and fosters an environment for professional growth and career development. You should be an excellent communicator and confident to ask the tough questions, to challenge the status quo, and inspire change. You will be a meaningful culture carrier for the organization, who models the right behaviors for the team, and helps craft a shared sense of leadership and accountability across technology.

Software Architect, Higher Education

Blackbaud
Austin
4 days ago
+41
Blackbaud is looking for a Software Engineer, Architect to work on Blackbaud Award Management, a market-leading scholarship solution. As part of the agile teams, the architect assists in design problems, platform best practices and ensures that every application is implemented according to acceptable design, quality, performance, and security standards. They formulate high-level estimates for analyses, project planning, and impact assessments and demonstrates the ability to work with team members with varying degrees of technical depth and breadth of knowledge. The architect will also analyze and recommend technology strategies where gaps exist including performing proofs-of-concept as needed. 

Senior Software Engineer, Full Stack - Java, Angular

Blackbaud
Austin
5 days ago
+41
As a Senior Software Engineer you will be joining our development teams to develop and enhance web-based applications, and working with some of the latest technologies in user interfaces, server architecture and cloud based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles.

Software Engineer, Full Stack - Java, Angular

Blackbaud
Austin
5 days ago
+41
As a Software Engineer you will be joining our development teams to develop and enhance web-based applications and working with some of the latest technologies in user interfaces, server architecture and cloud-based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles. Engineers at Blackbaud are thought leaders in our department and local development community. Duties include solving complex issues, learning/teaching new technologies, promoting growth and assuring your team delivers on its commitments.

Sales Manager, Foundations

Blackbaud
Austin
5 days ago
+41
Reporting to the Director of Foundation Sales, this high visibility, high-impact Sales Management position will build upon and enhance existing sales team performance. This position manages a team of Account Executives responsible for selling Independent & Family Foundation vertical solutions. The Sales Manager will be leading a team that is responsible for generating growth within our Foundation customer base and selling new logos and new units within the Independent and Family Foundation addressable market. The ideal candidate will assist in the strategic selling to prospects, planning for each account by working with customers to understand their challenges, identify opportunities, and leverage past solutions as blueprints for future success. They’ll also meet with C-level executives to guide technological decision-making. 

Senior Manager, Vertical Marketing

Blackbaud
Austin
1 week ago
+41
As a Sr. Manager, Vertical Marketing in the International Market Group (IMG) at Blackbaud, your mission is to drive growth and engagement with our customers (and potential customers), while working across the organization to prioritize the product features demanded by our various markets. You will have the unique opportunity to join the newly formed International Growth Strategy team, which focuses on growing Blackbaud’s International business both organically and inorganically. Your role is primarily responsible for developing and executing the Go-To-Market strategy for the International Markets Group. This includes creating the market definition, value proposition, buyer profiles, packaging and offer creation, as well as sales enablement tools that ensure increased market share and customer retention.

Application Security Engineer

Blackbaud
Austin
1 week ago
+41
The Application Security Engineer is expected to identify solutions for common security problems while participating in a broader agile Application Security team working on security reviews, building relationships with developers and engineers across the organization, and executing complex projects with minimal oversight. The Application Security Engineer is responsible for promoting, designing, and evaluating application security in all phases of the application life cycle. He/she is also responsible for application security and influencing, building, and assisting with information security challenges within applications.

Sales Account Executive - Prospecting - Faith Solutions

Blackbaud
Austin
1 week ago
+41
We are seeking a Prospecting Account Executive who will be responsible for generating new business for Blackbaud’s Cloud Solution for Faith Communities. You will serve as point of contact and liaison between Blackbaud and potential customers through the sales process from the generation of leads to the closing deals primarily via phone and internet engagement strategies. The ideal candidate should have strong desire to succeed, be willing to engage in several sales pursuits at any one time, have an aptitude for technology and understand and enjoy solving the unique challenges faced by of institutions of Faith. The ideal candidate should have a proven track record selling technology based solutions to small or mid-sized organizations, have experience closing sales via phone or internet sales engagements.

Enterprise Sales Client Account Executive - Financial Solutions

Blackbaud
Austin
1 week ago
+41
Blackbaud is looking for an Account Executive – Financial Edge NXT as part of the newly formed Business Unit. As a key member of the Blackbaud Enterprise Sales Team, the Account Executive will be responsible for identifying and penetrating major existing customers within an assigned territory. The Account Executive must be able to navigate through large, complex organizations positioning Blackbaud's software, services and training as a best of breed high-end enterprise solution. The Account Executive must also work collaboratively with other partners in our larger sales engagements to provide a total integrated solution.

Manager, Software Development

Blackbaud
Austin
1 week ago
+41
This highly motivated candidate will manage a team of full stack software engineers embedded on small teams that develop, test, deploy and support Blackbaud’s products and services. They will work with the teams in establishing and adhering to engineering best practices, identifying critical gaps, creating and owning strategic projects, and empowering teams. This individual will act in a servant leader role and be an agent of innovation while inspiring those around them. They will also set goals, coach others on best practices and processes and help develop other teams’ members.

Senior DevOps Engineer

Blackbaud
Austin
1 week ago
+41
As a Software Engineer focused on Site Reliability within Infrastructure Engineering and Cloud Operations, you will contribute to the development of our solution delivery platforms supporting our web-based applications on the latest cloud technologies within a DevOps culture. We are looking for developers who are passionate about getting things done and engineering with excellence. You will have the opportunity to work on software solutions within our organization that will have a huge impact on our industry and our clients. You will utilize automation technologies and private/public cloud technologies to provide world-class solutions that serve the non-profit industry.

Senior Software Engineer - .NET C# Angular - Faith Based Solutions

Blackbaud
Austin
1 week ago
+41
As a Senior Software Engineer in Blackbaud's faith-based solutions vertical, you will be joining our development teams to develop and enhance web-based applications, and working with some of the latest technologies in user interfaces, server architecture and cloud based computing. Our relaxed work environment promotes open seating, paired programming, cross team collaboration, efficient communication, Scrum methodologies and TDD principles.

IT Change Management Analyst

Blackbaud
Austin
1 week ago
+41
As a Change Manager in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments. You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability. And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Systems Engineer, Email Services

Blackbaud
Austin
1 week ago
+41
As an System Engineer on the Infrastructure Engineering Cloud Operations (IECO) & Shared Services team you will support our bulk email clients in overcoming delivery and deliverability issues by managing our fleet of Mail Transfer Agents, resolving complex Internet Service Provider/Mailbox Provider issues, providing feedback on Email Best Practices, and supporting an application infrastructure responsible for sending billions of email messages annually. 

Manager, IT Change Management

Blackbaud
Austin
1 week ago
+41
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class cloud-ready organization optimized for our modern cloud solutions. We’re doubling down on quality and process, and ramping up our automation capabilities, to deliver the highly scalable, reliable, secure and performant platform that will delight our customers. As a Manager of Change Management in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments. You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability. And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Software Engineer, Site Reliability

Blackbaud
Austin
1 week ago
As a Software Engineer focused on Site Reliability within Infrastructure Engineering and Cloud Operations, you will contribute to the development of our solution delivery platforms supporting our web-based applications on the latest cloud technologies within a DevOps culture. We are looking for developers who are passionate about getting things done and engineering with excellence. You will have the opportunity to work on software solutions within our organization that will have a huge impact on our industry and our clients. You will utilize automation technologies and private/public cloud technologies to provide world-class solutions that serve the non-profit industry.

Systems Architect, Infrastructure & Operations

Blackbaud
Austin
1 week ago
Blackbaud is seeking experienced and motivated technologists possessing a unique balance of technical depth, customer focus and leadership skills. As a Systems Architect in Infrastructure Engineering & Cloud Operations, you’ll partner with teams across our organization to craft innovative cloud based and physical infrastructure solutions with increasing reliability, scalability, supportability and security. Together with key stakeholders, you’ll guide our infrastructure teams in accelerating the migration of our existing workloads to the public cloud while sustaining a high level of performance across our existing systems and environments. And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Network Engineer

Blackbaud
Austin
1 week ago
Blackbaud is seeking a Network Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Consultant - Financial & Accounting Solutions

Blackbaud
Austin
1 week ago
The Implementation Consultant works closely with the portfolio and technical teams, is a major contributor to the requirements specification deliverable, and writes the business and functional requirements. This person understands the I&A business and ensures that there is integration between business and technology. The Financial Systems Consultant understands configuration and/or business workflow processes, analyzes the requirements, and utilizes problem-solving and conflict resolution skills to help identify, communicate and resolve issues.

Manager, Network Infrastructure

Blackbaud
Austin
1 week ago
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class organization optimized for our modern cloud solutions. As a Network Manager in IECO, you’ll lead a team of Network Engineers responsible for our public and private cloud infrastructure. You’ll focus on quality and process while advancing our automation and engineering capabilities to deliver a highly scalable, reliable, secure and performant platform that delights our customers. Also, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Software Engineer, VB.NET

Blackbaud
Austin
1 week ago
Drive development effort of high quality solutions while practicing test driven development, and empowering our development teams to own their features end to end. Identify and execute on areas of the application where it makes sense to split out a microservice for the benefit of all products in our portfolio. Collaborate with peers to design, develop and deliver performant/scalable product enhancements. Provide critical thinking, technical innovation and attention to detail while serving as a trusted advisor in the organization. Actively contribute in discussions around software architecture and application design. Actively use Agile best practices. Mentor and work with engineers to grow existing technical skills and learn new ones.

Customer Support, Associate

Blackbaud
Austin
1 week ago
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents. Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel. Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Principal Software Engineer, VB.NET

Blackbaud
Austin
1 week ago
Blackbaud is looking for an experienced Principal Software Engineer to help us drive innovation and lead the technical strategy for our industry-leading customizable platform and products. Utilizing multiple technologies, you will collaborate with clients, project team members, and key stakeholders to ensure the development and technical strategies of our solutions meets the needs of today and tomorrow. You’ll provide technical expertise to strategic discussions, influence roadmap decisions, be a key idea contributor, and provide technical mentorship to your peers. You’ll provide input on high level product line decisions, product designs and implementations as well as write code to help bring our existing products into the future.

Lean Six Sigma Black Belt / Master Black Belt

Blackbaud
Austin
1 week ago
Reporting to the Director of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the company’s business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement, and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management.

Senior Systems Engineer,

Blackbaud
Austin
1 week ago
Blackbaud is seeking a Senior Systems Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll use your advanced technology and automation skills to meet the demands of rapidly evolving technologies, while relentlessly pursuing opportunities to advance our operational effectiveness and increase customer satisfaction.

Security Engineer - Vulnerability Management

Blackbaud
Austin
1 week ago
The Vulnerability Management Security Engineer is expected to identify solutions for common security problems while participating in a broader Cyber Security team focused on building relationships with developers and engineers across the organization, and executing complex projects with minimal oversight. You will be responsible for ensuring all vulnerabilities identified via any bug detection, vulnerability testing, or security assessment technology is tracked and remediated. He/she is also responsible establishing strong working relationships across our organization to drive our software and systems to a better security stance through remediation of vulnerabilities. This person can expect to report on status of remediation to various risk oversight committees and other executive forums as we drive remediation.

Senior Automation Engineer - Infrastructure Engineering

Blackbaud
Austin
1 week ago
Blackbaud is seeking a Senior Automation Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. The Application Management Team is accountable for the day-to-day service operations, activities, processes, and infrastructure.  They specialize in Release and Deployment Management, Service Request Fulfillment, and Incident Management; while also contributing to the organization's Capacity Management, Information Security Management, Change Management, Asset and Configuration Management, and Problem Management to help drive continual process improvement across service strategy, design, and transition.

Vertical Solution Marketing Manager- Higher Education

Blackbaud
Austin
1 week ago
The Vertical Solution Marketing Manager for Higher Education is primarily responsible for developing and executing the Go-To-Market strategy for the Blackbaud Education Management solution set. Areas of responsibility include creating the market definition, value proposition, buyer profiles, packaging and offer creation, as well as sales enablement tools that ensure increased market share and customer retention. This individual will play a key role in partnering with the Blackbaud Product Management team, Blackbaud Customer Operations team and will be working across the business in a matrixed environment to drive business results.