Lead Automation Engineer - Infrastructure & App Mgmt
1 week ago
Blackbaud is seeking a Lead Automation Engineer to both oversee and work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. The Application Management Team is accountable for the day-to-day service operations, activities, processes, and infrastructure. They specialize in Release and Deployment Management, Service Request Fulfillment, and Incident Management; while also contributing to the organization's Capacity Management, Information Security Management, Change Management, Asset and Configuration Management, and Problem Management to help drive continual process improvement across service strategy, design, and transition.
To be successful in this role, you will need to be able to pivot your focus between both leading a team through day-to-day activities, as well as contributing to the day-to-day workload and output of the team. As a Team Lead, you will oversee a team of Systems Engineers responsible for cloud based and colocation applications.