Teams at Bluesight

Maintain, upgrade, troubleshoot, and support firmware across multiple RFID reader models; contribute to and review code across varied languages; produce field support documentation; collaborate closely with hardware, product, and support teams; improve RFID device-control and performance-sensitive scanning code.

Lead and manage software implementation projects for hospital pharmacy customers. Serve as primary customer contact, schedule deployments, configure software, run training (remote and onsite), coordinate with internal teams and wholesalers, maintain project documentation, and travel extensively to support hardware/software rollouts.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.