Teams at Braze

Manage high-volume, full-cycle technical recruiting for Product, Design, and Engineering teams. Develop data-driven sourcing and recruitment strategies, partner with hiring managers and executives, improve talent acquisition processes, ensure excellent candidate experiences, support hiring spikes, and mentor junior recruiters. The role requires strong technical recruiting expertise, recruitment metrics knowledge, stakeholder influence, and experience hiring across engineering, product management, and design.

Own the ongoing technical relationships for enterprise and strategic customers, driving Braze adoption, technical value, retention, and maturity. Advise product and engineering teams on architecture, instrumentation, use cases, and implementation. Facilitate discovery, provide technical support and enablement, create documentation and architectural diagrams, manage technical workstreams, validate feasibility, and communicate customer requirements to Product. Partner closely with Customer Success and account teams throughout the customer lifecycle.

Leads Braze’s Retail and Consumer Goods marketing strategy, industry positioning, go-to-market plans, product launches, sales enablement, executive narratives, customer proof points, and partner plays. The role serves as the retail industry expert across Sales, Product, Customer Success, Partnerships, Events, and Content, using industry insights to improve pipeline, win rates, deal value, and adoption of retail-focused solutions.