Teams at Canals

Build and maintain scalable, high-performance backend systems. Own complex engineering projects from planning through deployment, collaborate with product and customer teams, and contribute to technical direction through coding, architecture, code reviews, and mentoring. The role suits an independent senior engineer comfortable in a fast-paced, product-focused startup environment.

Own post-sale relationships for a portfolio of B2B SaaS customers, including onboarding, training, adoption, retention, renewals, and business reviews. Monitor usage metrics, identify risks and expansion opportunities, resolve issues with Product and Engineering, and communicate technical concepts to non-technical users. Build scalable customer success playbooks and processes in a fast-growing startup environment.

Lead and develop a team of strategic Account Executives targeting large, complex B2B accounts. Responsibilities include identifying opportunities, coaching account strategy, engaging executives, guiding negotiations, reviewing pipelines and forecasts, hiring sales talent, and helping close seven-figure deals.