Jobs at CaptivateIQ

Engage with existing customer accounts to drive growth by identifying opportunities, researching prospects, and conducting outreach. Collaborate with Sales and Customer Success teams to enhance product adoption and customer value.

Lead post-sale lifecycle for CIQ Planning: govern implementations, build methodology and health metrics, drive adoption/expansion, partner cross-functionally, and turn customer outcomes into roadmap and revenue impact.

Lead and grow the talent acquisition function, managing a small team of recruiters. Own end-to-end recruiting strategy across GTM, Product, Engineering, and G&A. Execute full-cycle recruiting for senior/critical roles, build hiring plans, define and track recruiting metrics, develop proactive sourcing, manage agency relationships, and contribute to employer branding while improving processes and candidate experience.

The Staff Software Engineer will lead the technical strategy for AI platform development, architect foundational AI systems, ensure alignment between teams, and mentor engineers while driving organizational engineering standards.

Prospect, research, and engage Director–C-level prospects to generate qualified pipeline through cold calling, personalized outreach, and LinkedIn. Qualify opportunities, articulate CaptivateIQ value, and own end-to-end pipeline development while receiving training toward a full-cycle closing role.

Lead CaptivateIQ's customer advocacy, community, and Voice-of-Customer programs. Build case study and reference processes, manage G2/review strategy and customer Slack community, run CAB and customer engagement programs, synthesize VoC for Product/PMM/Sales, and partner with Demand Gen, Customer Success, and RevOps to drive install-base growth and expansion.

Lead enterprise expansion across strategic accounts: develop account plans, self-generate pipeline, multi-thread stakeholders, run cross-sell plays, manage a BDR/AI SDR rhythm, and help codify enterprise expansion playbooks.

The VP of Technical Services will lead Customer Education, Professional Services, and Technical Support teams to enhance customer enablement and deliver AI-powered services at CaptivateIQ.

The Director of Product Management will lead the strategy and execution for the Product Platform, overseeing shared layers like data integration, workflows, identity management, and the AI agent platform while ensuring enterprise readiness and cross-team collaboration.