Jobs at Cengage Group

Analyze user and customer behavior, develop segmentation, build dashboards, define organizational metrics, design experiments, investigate data issues, and deliver actionable insights. The role partners with marketing, sales, product, and UX teams to optimize engagement, conversion, growth, and strategic investments using analytics tools such as GA4 and Amplitude.

Leads approximately 10 Solutions Specialists focused on new business, digital adoption, competitive displacement, and market share growth. Responsibilities include coaching full-cycle sales, territory planning, pipeline management, forecasting, strategic deal support, cross-functional collaboration, recruiting, and talent development. The manager partners with account teams, Product, Marketing, Technology, and Customer Success while ensuring sales execution and accountability across the region.

Lead and develop inbound and outbound mid-market sales teams selling cybersecurity training solutions. Own revenue growth, quota attainment, pipeline health, forecasting, CRM accuracy, sales coaching, prospecting, conversion optimization, and team performance. Collaborate with Marketing, Revenue Operations, Sales Enablement, and Customer Success to improve go-to-market strategy, sales productivity, lead quality, and account transitions.

Generate and qualify sales opportunities by researching institutions, identifying decision-makers, conducting outreach through phone, email, and LinkedIn, and nurturing leads until they are sales-ready. Collaborate with Business Development to prioritize accounts, refine outreach strategies, and improve opportunity quality. Track prospect interactions and activities in CRM systems while meeting daily activity and performance goals.

Designs and develops accessible, responsive multimedia content for online courses. Converts manuscripts into HTML/CSS, creates illustrations, interactive elements, games, videos, scripts, and storyboards, and implements assets in a learning management system. Collaborates with learning designers and subject matter experts, trains vendors, manages deadlines and budgets, evaluates learner needs, and applies emerging AI and online education trends.

Drive new business growth for Milady’s digital education ecosystem across PBS, career colleges, and K12 markets. Responsibilities include prospecting, discovery, consultative selling, product demonstrations, competitive takeaways, pipeline development, Salesforce maintenance, and collaboration with Customer Success Managers to support onboarding and adoption. The role requires full-cycle B2B sales experience, institutional deal expertise, revenue-target achievement, and the ability to navigate complex, multi-stakeholder buying processes.

Leads the development of commercial curriculum and educational products for the beauty and wellness industry. Manages Content Managers, Learning Designers, and Content Editors; establishes instructional quality standards; ensures alignment with industry, state, and licensure requirements; oversees assessments, budgets, timelines, and product launches; collaborates with educators, licensing boards, technology, and product teams; and drives continuous improvement through learning analytics, reusable content, AI-assisted workflows, and emerging education technologies.

Analyzes marketing data to guide investment decisions, improve campaign performance, segment customers, support A/B testing, and identify conversion opportunities. Builds dashboards and reports, maintains metric definitions and data quality standards, investigates anomalies, and communicates actionable insights to sales, marketing, and global operations partners.

Supports global accounting and reporting processes, including financial close, journal preparation, account reconciliations, balance sheet analysis, data validation, consolidation activities, audit requests, and BlackLine workflows. The role researches reporting differences, maintains documentation, coordinates with accounting and finance teams, and monitors open items through resolution.

Own FP&A processes including reporting, forecasting, annual planning, variance analysis, and scenario modeling. Partner with business and product leaders to evaluate performance, profitability, customer adoption, risks, and opportunities. Translate financial data into actionable recommendations, improve reporting through automation and BI tools, support strategic initiatives, and coordinate across business units, FP&A, and Accounting.

Prepare U.S. international, federal, and state income tax provisions, compliance filings, workpapers, and audit support. Research technical tax issues, document positions, support tax planning and BEPS/global filings, and improve tax processes. The role requires 2–4 years of relevant tax experience and may be filled at the Senior Tax Analyst level depending on qualifications.

Leads the identification, development, negotiation, and activation of large-scale workforce funding partnerships. Builds relationships with government, workforce, education, economic development, employer, and private-sector stakeholders; shapes opportunities before formal procurement; manages complex sales pipelines; and advises leadership on funding trends, risks, and market opportunities. The role requires extensive senior-level networks, commercial judgment, and travel up to 50%.

Conduct virtual sales consultations with K12 education customers, present digital product solutions, achieve sales targets, develop territory plans, generate new business, and maintain accurate forecasts and activity reports. The role requires strong communication, relationship-building, territory management, business technology proficiency, and the ability to discuss digital curriculum and classroom technology with customers.

Own strategic higher-education accounts, including forecasting, multi-year planning, contract negotiations, renewals, and expansion. Develop executive relationships, lead institutional sales and change-management efforts, analyze enrollment and usage data, and demonstrate product value through financial models. Partner with sales, customer success, marketing, operations, and channel teams to support digital access programs. Maintain CRM pipeline and account data while serving as a strategic advisor to academic and administrative stakeholders.

Leads the Gale K12 Science product portfolio, setting content strategy, product roadmaps, budgets, metrics, and market plans. Uses customer, competitive, and market insights to guide product decisions and test ideas. Coordinates cross-functional teams across digital, marketing, sales, and content engineering to deliver quality learning products on time and within budget. Supports forecasting, presentations, sales efforts, customer research, and portfolio performance measurement.

The Product Marketing Manager leads go-to-market execution by translating customer insights into messaging, coordinating with cross-functional teams, and supporting product launches.

Own strategy, roadmaps, prioritization, and delivery for enterprise data management and operations capabilities. Partner with data engineering, technology, and business leaders to translate data needs into technical requirements, strengthen governance and quality, manage portfolios and backlogs, and improve platform reliability, automation, scalability, and operational performance. The role also coordinates cross-functional initiatives, resolves priorities and tradeoffs, and supports investment planning and continuous improvement across data platforms.

Serves as a strategic customer advisor, building relationships, driving technology adoption, developing success plans, providing training, resolving escalated issues, conducting health checks, and identifying renewal and upsell opportunities. The role manages customer outcomes and revenue retention across an assigned territory, requiring strong communication, analytical, presentation, and prioritization skills. Travel of 20–30% by air and car is expected.

Supports marketing strategy execution, campaigns, project coordination, content calendars, marketing material development and distribution, process improvement, analytics, reporting, cross-functional collaboration, and market research. The role also assists with proofreading, partner coordination, and identifying emerging trends and opportunities across B2B and B2C marketing channels.

Leads competitive intelligence, content evaluation, and editorial benchmarking for higher education learning materials. Collaborates with authors, subject-matter experts, and industry partners to develop content ideas aligned with market needs and editorial priorities. Maintains strategic documentation, content tracking, and author databases, while resolving customer-reported content issues cross-functionally. The role requires strong analytical, organizational, project-management, communication, and problem-solving skills, along with proficiency in Microsoft Office tools.