Jobs at Cengage Group

Drive sales across open U.S. territories by demonstrating educational products, implementing sales strategies, moving and closing business, tracking opportunities in Salesforce or other CRM systems, and collaborating on district and customer projects.

Senior customer-facing role owning strategic account revenue, multi-year planning, contract negotiations, renewals, and expansion. Drive institutional adoption of digital access models, partner with cross-functional teams, use data to inform strategy, and serve as executive-level advisor to improve student outcomes and program success.

Supports strategic account sales execution through Salesforce updates, CRM reporting, content mapping, order processing, billing reviews, contract alignment, and territory planning. Provides administrative and customer support to sales leaders and account directors, assists with prospecting and opportunity advancement, coordinates cross-functional handoffs, and identifies process improvements. The role also supports account development, customer engagement, product demonstrations, and reporting across assigned territories.

Leads a regional sales team by recruiting, coaching, and managing representatives; developing territory plans; overseeing pipelines, CRM accuracy, forecasts, quotas, and sales performance. Partners with sales leadership to establish territories and benchmarks, monitors market trends, and regularly travels to mentor team members and engage customers. Requires strong consultative sales experience, sales leadership, communication skills, and knowledge of educational markets and state adoption processes.

Lead content strategy and roadmap for business disciplines, manage portfolio P&L, recruit and contract authors, define project scope and timelines, and collaborate cross-functionally to deliver high-quality, career-focused digital learning experiences. Use market research, analytics, and customer insights to drive content updates and platform innovations, while overseeing budgets, schedules, and stakeholder communication.

Lead planning, coordination, and execution of integrated marketing campaigns. Manage cross-functional teams, timelines, budgets, and campaign workflows using Workfront. Monitor performance, resolve risks, implement process improvements, and ensure deliverables meet brand and quality standards to drive conversion and business outcomes.

Researches and advises on technical accounting, GAAP, financial reporting, and SEC matters. Prepares technical memos, analyses, presentations, financial statements, disclosures, and audit support. Collaborates with internal teams, counsel, and auditors to resolve complex accounting issues. Supports internal controls, SOX compliance, and financial reporting activities while serving as backup for the reporting team.

Own and execute strategic account plans to drive revenue growth and customer success. Analyze customer data, usage trends, and market conditions to identify opportunities and risks. Advise customers on tailored solutions, adoption, pricing, and long-term outcomes while building executive relationships. Collaborate with Marketing, Product, Finance, and Sales Leadership on go-to-market strategies, process improvements, and pilots. Oversee account planning, opportunity prioritization, governance, compliance, and corrective actions.

Creates video and motion design assets for brand, marketing, digital, social, web, presentations, and internal communications. Designs animation systems and reusable templates, edits video, performs color correction, audio refinement, and basic compositing, and ensures brand consistency across deliverables. Collaborates with creative and program teams, manages multiple deadlines, prepares assets in varied formats, incorporates feedback, and maintains organized workflows.

Lead the vision and strategy for Cengage’s web experience ecosystem, including UX/UI, ecommerce, conversion, and customer journey design. Manage and mentor a high-performing design team while partnering with Product, Marketing, Analytics, and Engineering. Use research, behavioral data, experimentation, and business insights to optimize digital experiences, improve conversion, advance accessibility, and drive continuous innovation across discovery, purchase, onboarding, and engagement.

The Regional Director, Strategic Accounts leads sales strategies, manages a team, and ensures revenue and execution efficiency in a high-profile territory.

Owns the development, implementation, and optimization of scalable sales enablement programs, including onboarding, continuous learning, sales readiness, manager enablement, content, sales plays, and platform adoption. Partners with Sales, Marketing, Product, Revenue Operations, and GTM teams to improve sales efficiency, pipeline velocity, win rates, and revenue attainment. Uses CRM and enablement data to measure impact, identify improvements, and support cross-functional business priorities.

Serves as a strategic advisor to Cengage customers, building relationships, driving product adoption, developing success plans, providing training, resolving escalated issues, conducting health checks, and identifying renewal and upsell opportunities. The role manages customer outcomes and revenue retention across an assigned territory, requiring strong communication, analysis, technical explanation, and prioritization skills. Travel by air and car is required 20–30% of the time.

Supports corporate financial planning, budgeting, forecasting, reporting, and investment decisions. Builds financial models and projections, analyzes business performance and opportunities, identifies efficiency improvements, prepares executive materials, supports investor reporting, and streamlines planning processes using AI-enabled tools. Collaborates with FP&A teams and business partners to evaluate revenue, expenses, profitability, and organizational initiatives.

Supports product strategy, market launch readiness, and go-to-market execution for CTE K12 products. Analyzes customer needs, market dynamics, competitive landscapes, and field feedback to develop positioning, messaging, personas, and sales enablement assets. Partners with Product, Sales, Marketing, Content, and Learning teams on roadmap inputs, packaging, pricing, launches, collateral, demos, and consistent customer-facing communications.

Develops and improves higher education course materials and digital learning experiences using learning science, instructional design, research, and market insights. Advises authors, reviews content quality and alignment, designs accessible and inclusive digital content, supports content creators and vendors, and collaborates across editorial, marketing, product, and production teams. The role also establishes content guidelines, develops authoring talent, and monitors emerging education technology and learning trends.

The Regional Director, Strategic Accounts directs revenue performance and account strategy, leading a team to execute strategic initiatives and drive growth in higher education sales.

Own strategic higher-education accounts, including forecasting, multi-year planning, contract negotiations, renewals, expansion, and revenue growth. Build executive relationships with academic and administrative stakeholders, lead institutional change management, and advise customers using enrollment, usage, pricing, and adoption data. Drive new business development, customer value realization, and program success while coordinating with sales, customer success, marketing, channel, and operations teams. Travel to customer meetings, conferences, and partner events 35–50% of the time.

Operationalize workforce funding programs by administering ETPL listings, supporting partner onboarding, maintaining Salesforce records, resolving funding inquiries, documenting procedures, producing reports, researching public funding opportunities, and improving scalable workflows. The role coordinates across Product, Enrollment, Student Support, Marketing, Finance, and Sales while ensuring compliance, data accuracy, partner communication, and consistent support for funded enrollments.

Leads and mentors UX designers, researchers, and product managers; integrates user-centered design into product development; drives innovative experiences; conducts user research; establishes UX standards; evaluates initiative effectiveness; and promotes collaboration, inclusion, and continuous improvement.