Teams at Cengage Group

Analyze user and customer behavior, develop segmentation, build dashboards, define organizational metrics, design experiments, investigate data issues, and deliver actionable insights. The role partners with marketing, sales, product, and UX teams to optimize engagement, conversion, growth, and strategic investments using analytics tools such as GA4 and Amplitude.

Leads approximately 10 Solutions Specialists focused on new business, digital adoption, competitive displacement, and market share growth. Responsibilities include coaching full-cycle sales, territory planning, pipeline management, forecasting, strategic deal support, cross-functional collaboration, recruiting, and talent development. The manager partners with account teams, Product, Marketing, Technology, and Customer Success while ensuring sales execution and accountability across the region.

Lead and develop inbound and outbound mid-market sales teams selling cybersecurity training solutions. Own revenue growth, quota attainment, pipeline health, forecasting, CRM accuracy, sales coaching, prospecting, conversion optimization, and team performance. Collaborate with Marketing, Revenue Operations, Sales Enablement, and Customer Success to improve go-to-market strategy, sales productivity, lead quality, and account transitions.