Teams at Christian Reformed Church in North America

Administer and enhance Salesforce by configuring automation, layouts, objects, dashboards, security, integrations, sandboxes, and data-quality processes. Translate user needs into sustainable solutions, troubleshoot cross-platform functionality, manage testing and change control, document configurations, monitor releases, and recommend improvements. Lead training sessions and workshops to promote adoption and data literacy across North America. The role also requires collaboration with vendors and ongoing user support.