Jobs at ClassPass

Manage corporate client relationships for ClassPass, serving as a trusted advisor focused on retention, employee adoption, engagement, and account growth. Responsibilities include conducting client check-ins, identifying upsell opportunities, analyzing engagement metrics, delivering presentations, organizing promotional activities, resolving support issues, and supporting onboarding. The role requires cross-functional collaboration, strong communication, relationship management, data analysis, and CRM proficiency.

Supports high-impact marketplace programs from concept through launch and scaling. Designs beta tests, translates business goals into roadmaps, manages timelines and trade-offs, facilitates decisions in ambiguous environments, and coordinates strategy across data science, sales, marketing, product, revenue operations, and business leadership. Uses data analysis, experimentation, and AI tools to drive measurable business outcomes.

Conduct outbound calls and emails to prospective corporate clients, build sales opportunities in Salesforce or similar CRM tools, grow the pipeline, create compelling outreach, support the sales process, share prospecting strategies, and meet monthly sales goals and daily performance metrics.

Lead full-cycle technical recruiting for software engineering and platform roles. Partner with engineering and product leaders on hiring strategy, source hard-to-find talent, improve recruiting processes using funnel metrics, and deliver an inclusive candidate experience. Represent the company at recruiting events and collaborate with People & Culture across time zones.

Own Playlist’s technical GRC architecture across multiple compliance frameworks, including PCI DSS, SOC, ISO 27001, HITRUST, and NIST. Design unified control mappings, maintain the Master Control List, manage control and evidence lifecycles, automate evidence collection, and translate requirements into engineering guidance. Build AI-powered GRC workflows for risk quantification, vendor assessment, and compliance monitoring while partnering with Engineering, Legal, Finance, and auditors.

Leads FP&A for ClassPass by managing two analysts, driving budgeting and long-range planning, building scenario models and business cases, monitoring performance metrics, and advising senior stakeholders. The role partners cross-functionally to optimize performance, support strategic decisions, improve financial analysis practices, and communicate data-backed recommendations. Candidates need strategic finance experience, advanced Excel and modeling skills, people leadership, forecasting expertise, and strong executive communication.

Lead and develop a regional corporate sales team, create data-driven sales strategies, analyze CRM insights, identify market opportunities, coach account executives, organize regional events, collaborate with internal stakeholders, and recruit and train team members. The role requires consultative B2B sales expertise, field sales leadership, strategic planning, and up to 30% travel.

Lead and develop a regional corporate sales team, create data-driven sales strategies, analyze CRM performance, identify market opportunities, organize events, collaborate cross-functionally, and recruit, train, and coach account executives. The role requires consultative B2B sales expertise, field sales leadership, strategic planning, negotiation, and up to 30% travel.

Lead product security architecture and offensive testing, including threat modeling, architecture reviews, penetration testing across web applications, APIs, mobile clients, and cloud infrastructure, secure design definition, code reviews, and remediation validation. Partner with engineering teams on authentication, authorization, data protection, trust boundaries, and cloud-native security while communicating risks and leading cross-functional security initiatives.

Build and evolve scalable backend systems and APIs for a large SaaS platform. Partner with Product, Design, and QA from ideation through deployment, contribute to microservices architecture, improve testing and observability, identify operational risks, and mentor teammates. The role emphasizes reliable, maintainable solutions, strong collaboration, architectural decision-making, and continuous improvement.

Build and ship robust Android features for ClassPass in a large modular codebase. Collaborate with product and design, mentor junior engineers, conduct code reviews, write technical documentation, solve complex problems, improve systems, and contribute to architectural decisions using Kotlin and Jetpack Compose.