Teams at CLA (CliftonLarsonAllen)

Administers and supports CLA’s sales and marketing technology platform, including Dynamics 365 CRM, Dataverse, Power Apps, and Power Automate. Responsibilities include user support, CRM configuration, ticket triage, troubleshooting, data-quality activities, testing, release validation, documentation, training, and basic automation. The role collaborates with stakeholders, investigates recurring issues, supports process improvements, and escalates complex technical matters according to established procedures.

Develops and supports Microsoft Dynamics 365, Power Platform, CRM customizations, integrations, and automation. Responsibilities include building Dataverse solutions, C#/.NET plugins, JavaScript extensions, REST integrations, Azure DevOps deployments, troubleshooting, testing, documentation, and ServiceNow support. Collaborates with senior developers and platform owners to translate requirements into technical solutions while following development, security, and data-governance standards.

Designs and supports reliable, scalable, secure production systems. Develops automation, monitoring, observability, alerting, incident response, and recovery capabilities; defines SLOs, SLIs, and reliability metrics; troubleshoots complex incidents; maintains highly available infrastructure; and partners with development, cloud, infrastructure, and security teams to improve resilience and delivery stability.