Cloudbeds
Cloudbeds Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers supplemental life insurance
Offers company equity
Offers dental insurance
Offers health insurance
Offers mental health benefits
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers Health Savings Account (HSA)
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid holidays
Provides bereavement leave
Offers paid volunteer time
Provides paid sick days
Offers unpaid extended leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Office is pet friendly
Offers a remote work program
Offers diversity-based Employee Resource Groups
Recently posted jobs
Information Technology • Software • Travel • Hospitality
Leads North American mid-market customer onboarding for a hospitality software platform, managing onboarding project managers and coaches while personally overseeing strategic accounts. Responsibilities include team development, account assignment, escalation management, PMS implementation guidance, performance tracking, cross-functional coordination, partner management, and improving time-to-live, deployment quality, customer satisfaction, and early retention.
Information Technology • Software • Travel • Hospitality
Leads North American mid-market customer onboarding for Cloudbeds, managing onboarding project managers and coaches while personally overseeing strategic accounts. Responsibilities include team development, account assignment, escalation management, implementation quality, training, performance tracking, cross-functional handoffs, partner coordination, and consultative workflow redesign for hotel customers. The role requires hotel operations or hospitality technology experience, PMS implementation expertise, customer-facing team management, project-management discipline, and familiarity with Salesforce and AI tools.
Information Technology • Software • Travel • Hospitality
Lead the North American mid-market onboarding team while personally overseeing strategic hotel accounts. Manage onboarding project managers and coaches, improve implementation quality and time-to-live, resolve escalations, and ensure smooth handoffs to Account Management. Coach and develop team members, manage account assignments, coordinate consultants and internal partners, and use Salesforce dashboards, AI, and automation to identify risks and streamline operations. Provide consultative guidance to hotels transitioning from systems such as Oracle Opera.
