Jobs at Cloudflare

Build and maintain Cloudflare SDKs, Terraform provider, code-generation tooling, API versioning, and governance systems. Improve compatibility, schemas, testing, and developer experience while supporting internal teams and customers. Own projects from design through maintenance, mentor junior engineers, and use AI and automation to improve engineering workflows.

Provides advanced technical support to enterprise customers using Cloudflare Zero Trust products. Troubleshoots identity, access, device security, authentication, networking, cloud integrations, and security incidents. Communicates with customers through multiple channels, creates technical documentation, escalates complex issues to Product, Engineering, and Security teams, and shares customer feedback to improve products. The role is based in Austin with twice-weekly office attendance and may include weekend shifts.

Serve as a quota-carrying technical advisor for enterprise customers throughout pre-sales, onboarding, deployment, adoption, renewal, and expansion. Design network and security architectures, lead technical validations and demonstrations, guide migrations, resolve integration risks, and translate Cloudflare capabilities into business outcomes. Partner with account executives on discovery, QBRs, cross-sell, and upsell opportunities. Use AI, scripting, and workflow automation to improve customer engineering processes and develop enablement resources.

Manage global suppliers for data center infrastructure, including cabling, power, cooling, fitouts, and commissioning. Develop sourcing strategies, assess technical capabilities, negotiate contracts, onboard suppliers, and manage performance, risk, pricing, and continuous improvement. Partner with engineering, operations, procurement, legal, and finance teams to support global data center expansion while ensuring technical quality, compliance, cost efficiency, and business continuity.

Drive strategic Cloudflare sales across Texas and the broader TOLA state, local, and education market. Build executive relationships with government and university leaders, exceed multi-million-dollar quotas, manage complex pipelines and forecasts, navigate public-sector procurement vehicles, and lead cross-functional teams through enterprise platform adoption. Translate Cloudflare’s security, performance, and Zero Trust capabilities into solutions addressing compliance, ransomware, DDoS, privacy, digital transformation, and critical infrastructure protection.

Own technical support cases for Cloudflare’s Developer Platform, troubleshooting deployments, runtime errors, routing, storage, databases, APIs, logs, and telemetry. Reproduce issues in sandbox environments, guide customers through diagnostics, collaborate with Engineering on escalations, and improve scripts, runbooks, documentation, AI-assisted workflows, and support processes. The role requires clear customer communication, structured troubleshooting, cloud application experience, and familiarity with web infrastructure and developer tools.

Product Manager Interns will conduct user research and competitive analysis, identify product opportunities, define requirements and success metrics, and collaborate with engineering, design, sales, and marketing teams. They will own product initiatives from concept through launch, balancing user needs, technical feasibility, and business impact while improving Cloudflare products and user experiences at internet scale.

Own interconnection and backbone strategy across the Americas, balancing U.S. network scale with South American connectivity challenges. Lead peering, private interconnect, transit, IX, transport, and backbone capacity decisions; negotiate complex agreements with ISPs, carriers, and partners; model cost, capacity, and resiliency; and use AI-driven analytics and automation to improve operations. Collaborate with network engineering, infrastructure, capacity planning, and data center teams while representing Cloudflare in industry forums.

Lead eight Commercial Account Executives across the West region, driving new-account acquisition, customer expansion, quota attainment, forecasting, pipeline management, and sales enablement. Coach team members on solution selling and structured sales methodologies, develop product-focused playbooks, collaborate with Product Marketing and Enablement, recruit sales talent, and engage technical and executive buyers across security, networking, development, and infrastructure.

Supports end-to-end qualification, deployment, and maintenance of Cloudflare’s global server fleet. Responsibilities include defining server requirements, evaluating components, validating electrical, thermal, and mechanical designs, integrating hardware with provisioning and fleet-management tools, optimizing hardware/software performance, deploying firmware updates, troubleshooting hardware issues, maintaining automation, and coordinating with engineering, sourcing, capacity planning, and vendors.

Advise product, engineering, business, and senior leaders on technology, Internet, privacy, intellectual property, and product strategy matters. Draft and negotiate technology transactions, licensing agreements, marketplace arrangements, terms of service, policies, and disclosures. Support privacy-by-design reviews, data-flow assessments, marketing claims, promotions, patent strategy, trade-secret protection, and scalable legal processes. Translate complex legal risks into practical guidance and engage externally as a subject matter expert.

Provide technical support to Cloudflare customers through chat, email, and phone. Troubleshoot Internet, networking, and application performance issues with senior engineers; manage support tickets; test releases; report bugs; update documentation and AI conversational workflows; and provide product feedback. The role requires expertise in Internet protocols, Linux command-line tools, web servers, scripting, and related networking technologies.

Leads Cloudflare’s global Developer Solution Strategist organization, setting strategy, operating rhythms, coverage models, and commercial frameworks. Builds and coaches a distributed team, drives developer workload activation and expansion, oversees pipeline and deal reviews, standardizes proposals and ROI narratives, enables sales teams with playbooks and training, and translates usage and field insights into product, pricing, and go-to-market improvements.

Research web application vulnerabilities and exploitation techniques, develop and maintain Cloudflare WAF managed rules, investigate false positives and missed attacks, test defenses against bypasses, automate exploit reproduction and validation, and use SQL and production telemetry to measure detection quality. The role collaborates with engineering, product, and customer-facing teams while documenting security research and mitigation decisions.

Lead and grow Cloudflare’s models team responsible for model integrations, launches, catalog accuracy, pricing, reliability, evaluations, rankings, auto-routing, and provider coordination. Build automation and agent workflows, monitor model health, detect regressions, and turn Gateway traffic data into trusted recommendations. The role combines people management, technical execution, product judgment, operational scalability, and hands-on debugging across AI model providers.

Design, implement, maintain, test, monitor, and debug Cloudflare’s distributed Load Balancing systems. Collaborate with security, network engineering, SRE, and product teams to build scalable, fault-tolerant solutions. Participate throughout the software development lifecycle, review code, mentor teammates, support production operations, and improve system reliability using Go, Rust, TypeScript, databases, containers, and orchestration technologies.

Build and improve Cloudflare Workers Runtime features that execute customer code at the edge. Responsibilities include optimizing performance, reliability, and scalability; expanding JavaScript and WebAssembly support; shaping technically feasible features; owning production code; and debugging large-scale distributed systems. The role requires strong computer science fundamentals, C++ or Rust experience, web knowledge, and Linux-based systems expertise.

Own Cloudflare’s Americas Tier 1 event portfolio across sponsored and hosted events. Lead strategy, budgets, production, content, sponsorships, booth experiences, executive programming, sales activation, vendor management, and post-event measurement. Drive pipeline, revenue attribution, registrations, and attendee engagement while managing multiple complex programs. Build AI-powered automations for event operations, lead processing, enablement, and reporting, and continuously improve event playbooks through retrospectives.

Own high-severity customer reliability incidents from diagnosis through resolution, including cross-layer debugging across networks, Cloudflare infrastructure, and customer systems. Build proactive observability, detection, diagnostic, automation, and AI-assisted tooling to prevent recurring incidents and reduce response effort. Partner with Product Engineering, support enterprise customers during incidents, produce postmortems, define reliability metrics, improve runbooks, and mentor support engineers. Participate in a global on-call rotation and maintain expertise across Cloudflare networking, security, and developer platform products.

Own full-cycle recruiting for Cloudflare’s technology teams, partnering with hiring managers to develop hiring strategies, source candidates, conduct interviews, and close hires. Focus heavily on active sourcing for cybersecurity and network security sales roles. Maintain candidate pipelines and Greenhouse data integrity, provide stakeholder updates, promote diversity and inclusion, and contribute to recruiting initiatives and process improvements.