Jobs at Coder

Provides senior-level technical support to enterprise customers by reproducing and debugging complex issues, resolving high-severity incidents, and communicating solutions. Collaborates with Product, Customer Success, and Account Management, leads customer debugging calls, identifies product feedback, documents support activity, mentors team members, improves workflows, contributes to technical documentation, and participates in an on-call rotation.

Execute and optimize demand generation programs across sponsorships, paid campaigns, vendor channels, regional markets, and lifecycle programs. Manage vendors, budgets, timelines, launches, reporting, and stakeholder coordination. Analyze performance data from marketing platforms to recommend optimization, renewal, scaling, and future testing. Support localized campaigns across Europe and APAC while documenting processes and learnings.

Leads AMER Sales Operations with a focus on Customer Success systems and processes. Owns Pylon and Salesforce workflows, reporting, dashboards, data quality, customer health metrics, renewal forecasting, and lifecycle playbooks. Partners with Customer Success, Sales, Sales Engineering, and leadership to improve handoffs, onboarding, renewals, expansion, and operational efficiency. Troubleshoots systems, develops documentation, and turns operational analysis into scalable recommendations.

Manage the full enterprise sales cycle for Coder’s AI development infrastructure platform, including prospecting, pipeline generation, technical demonstrations, evaluations, deal shaping, and contract closing. Build trusted relationships with Fortune 500 engineering organizations and collaborate with sales engineers, technical stakeholders, and decision-makers. Exceed quota and pipeline goals while supporting customer relationships through up to 15% travel.

Own technical pre-sales for federal, defense, and intelligence customers. Lead platform demonstrations, architecture discussions, deployments, troubleshooting, and proofs of concept in cloud, on-premises, classified, and air-gapped environments. Partner with account executives to close opportunities, support renewals, translate technical capabilities into mission value, and provide customer feedback to product and engineering teams. Focus areas include Kubernetes, infrastructure as code, cloud development environments, and AI-assisted or agentic software development.

Own technical relationships with Fortune 500 prospects through pre-sales, demos, architecture discussions, deployments, troubleshooting, and proofs-of-concept. Demonstrate Coder across developer, administrator, and AI-agent workflows; translate technical outcomes into business value; and provide product feedback to Engineering and Product. Install and support Coder on cloud and on-premises Kubernetes or VM infrastructure, while contributing documentation and developing expertise in cloud development environments and agentic AI.

Own and scale Coder’s AWS partner sales engine across Public Sector and Eastern region accounts. Build proactive account maps, cultivate AWS relationships, create joint programs, generate AWS-sourced and influenced pipeline, and automate co-sell workflows. The role partners with account teams, supports ACE validation and partner reviews, and translates program performance into regional revenue plans.

Lead and grow the Core Workspaces engineering team, set technical direction, and contribute to architecture and implementation. Build reliable, extensible agentic systems involving agent execution, tool use, context management, streaming, integrations, and long-running workflows. Partner with Product and Design to improve developer experiences while coaching engineers, raising technical standards, and optimizing reliability, performance, and operability.

Build and operate production systems for agentic development experiences, including agent execution, tool use, context management, streaming, integrations, and long-running workflows. Extend provider-agnostic model architecture and connect agents with workspaces, tools, and developer infrastructure. Own projects through rollout, collaborate with Product and Design, participate in reviews, and improve system reliability, performance, and operability.

Own complex technical accounting activities including ASC 606 revenue recognition, ASC 718 stock compensation, consolidated financial reporting, and quarterly Board and investor reporting. Research and document accounting conclusions, maintain accounting policies, advise cross-functional teams, support external audits and SOX readiness, and evaluate multinational and multi-entity accounting matters. The role also contributes to process improvements, system enhancements, special projects, and AI-enabled accounting workflows.

Lead partner-focused go-to-market programs to drive pipeline, revenue, and adoption through AWS, WWT, and strategic partners. Create partner-ready positioning, enablement, competitive intelligence, and co-marketing campaigns. Build scalable enablement and partner portal content, align cross-functionally with Product, Sales, and Marketing, and serve as product marketing owner for strategic partnerships.

Lead Coder's social presence by creating, publishing, and optimizing short- and long-form video and written content for technical and business audiences across Instagram, YouTube, LinkedIn, and X. Monitor and engage daily, run campaigns with cross-functional teams, repurpose assets into social-native formats, manage the content calendar, and report performance to inform future content.

Build and maintain enterprise AI governance components (LLM gateway, Agent Firewall) across full stack (Go backend, React frontend). Ship features, harden security, integrate LLM provider APIs, collaborate with product, partners, and enterprise customers, and contribute to open-source tooling.