Jobs at Conduent

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Provide 24x7 technical helpdesk support for customer-escalated issues in multi-system environments. Troubleshoot Linux systems, network connectivity, file movement and batch processing; create and manage tickets; escalate to L2/L3; coordinate with application support and operations management to restore service.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Handle inbound participant calls about retirement and pension benefits: explain options, research accounts, document actions, manage cases/inboxes, escalate complex issues, and collaborate with team to ensure accurate benefit calculations and timelines.

Handle high-volume inbound debit card calls, assist with escalations, supervisor callbacks, agent chat support, dispute data entry, and act as floor support or temporary supervisor as needed.

Lead design and implementation of Dynamics 365 CE and Power Platform solutions, develop custom plugins, APIs, PCF components, integrations using Azure services, manage DevOps pipelines, perform testing and production support, mentor developers, and produce technical documentation and POCs.

Administer defined benefit pension plans, perform and validate retirement calculations, handle complex participant inquiries, ensure ERISA/IRS compliance, conduct quality reviews, support annual valuation and reporting, collaborate with clients/actuaries/vendors, lead process improvements, assist with system implementations, and mentor team members.

Lead infrastructure implementation projects from planning through delivery. Manage multiple concurrent projects, schedules, budgets, risks, stakeholders, and technical resources. Enforce PMO/SDLC best practices, produce reporting, and coordinate with towers, service managers, global operations, and suppliers to deliver business-aligned solutions.

Senior technical leader who designs and delivers end-to-end enterprise solutions, aligns partner technologies with internal platforms, supports sales and go-to-market efforts, drives reusable architectures and innovation, and engages clients and executives on transformation initiatives.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

Lead strategy and lifecycle management for AI-enabled CX and Go-To-Market offerings. Translate market and client insights into scalable GTM programs, enable sales with messaging and value propositions, integrate AI capabilities, manage vendor partnerships, align product, delivery, and sales, and track KPIs to drive revenue growth, pipeline, win rates, and client satisfaction.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Lead design and implementation of payer-centric interoperability platforms, focusing on FHIR services and secure healthcare data exchange. Mentor engineers and improve scalability in production environments.