Teams at Conduent

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Provide 24x7 technical helpdesk support for customer-escalated issues in multi-system environments. Troubleshoot Linux systems, network connectivity, file movement and batch processing; create and manage tickets; escalate to L2/L3; coordinate with application support and operations management to restore service.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.