Teams at Coretelligent

Provide advanced remote technical support and act as escalation point for engineers. Troubleshoot Microsoft 365/Teams/Exchange, Entra ID, networking (VPN, DNS, DHCP, firewalls), endpoints, backups, and enterprise applications. Maintain ticket documentation, coordinate vendor escalations, mentor junior staff, and contribute to knowledge base and process improvements while meeting service metrics.

The Project Engineer will deliver complex IT projects, focusing on infrastructure, cloud, and end-user environments, ensuring effective deployment and support.

The Senior Project Engineer will lead complex IT projects in infrastructure, cloud, and security, guiding teams and ensuring project success while providing technical expertise throughout the project lifecycle.