Jobs at Cox Enterprises

Leads integration architecture for OEM partners, third-party providers, and dealer management systems. Defines reusable integration patterns, standards, contracts, interface specifications, and roadmaps across Xtime teams. Advises on enterprise and systems architecture, cloud strategies, infrastructure, security, deployment, and platform initiatives. Partners with business leaders, engineering teams, suppliers, and external partners to align technical expectations, rollout schedules, and architectural direction.

Leads enterprise Product Operations initiatives across Cox Automotive, improving product management standards, maturity, readiness, learning, and adoption. Develops AI-first product management practices using LLMs, Claude, Pendo, prompt engineering, and agentic workflows. Partners with matrixed teams to drive continuous improvement, change management, training, and operational excellence across product portfolios. Serves as an internal expert and evangelist for applied AI in product discovery, development, launch, and measurement.

Supports platform modernization initiatives by translating business and customer needs into product plans, prioritizing epics and features, managing backlogs, planning roadmaps, monitoring KPIs, and coordinating engineering, architecture, operations, and business stakeholders. The role requires technical understanding of APIs, microservices, event-driven systems, databases, cloud technologies, and delivery pipelines, along with using AI to improve product discovery, experimentation, decision-making, and execution.

Lead the Interstate B2B design system across Cox Automotive by evolving tokens, components, patterns, governance, accessibility, and AI-assisted design tooling. Set design direction for ambiguous problems, maintain high visual and interaction quality, collaborate with product and engineering teams, improve system adoption, and mentor designers. Define machine-readable design foundations for agents and measure the impact of design decisions across products.

Develop, deploy, monitor, and maintain scalable, highly available software systems within a collaborative scrum team. Responsibilities include writing efficient code, participating in code reviews, applying software design patterns and frameworks, improving internal processes, exploring industry-standard solutions, and communicating effectively with teammates and technical leads.

Supports product managers with client and market research, customer and product analysis, product vision and requirements, roadmap and KPI understanding, project planning, status updates, product lifecycle activities, competitive analysis, business cases, and post-project evaluations.

Lead enterprise product operations to standardize product management practices, embed AI-first methodologies, develop playbooks and learning programs, drive adoption of discipline frameworks, and partner cross-functionally to improve product readiness and operational change across Cox Automotive.

Provides technical leadership for Cox Automotive platforms, driving solution architecture, modernization, AWS adoption, API delivery, and generative AI initiatives. The role aligns engineering, product, and business stakeholders; develops architectural roadmaps and standards; leads proofs of concept; evaluates AI technologies for governance and security; and mentors teams on reusable architecture patterns, DevOps, distributed systems, and production application delivery.

Software Engineering Interns develop and manage enterprise platforms, cloud infrastructure, deployment pipelines, automation tools, and monitoring processes. They support infrastructure provisioning, configuration management, continuous integration and delivery, security, testing, documentation, and performance tracking across environments. The role collaborates with delivery and operations teams to improve engineering throughput and quality while using AI tools for productivity and automation.

Provides technical leadership for Cox Automotive platforms by defining architectural direction, designing scalable applications and APIs, modernizing legacy integrations, promoting AWS-native and shared platform capabilities, and guiding generative AI adoption. Partners with engineering, product, and agile teams to prioritize investments, reduce technical debt, evaluate technologies, and maintain architectural roadmaps, decision records, diagrams, and integration models.

Lead product vision and roadmap for enterprise shared services (user, org, and common experience). Collaborate with architects, engineering, stakeholders, and customers; prioritize epics/features, manage backlogs, drive agile delivery, ensure security/availability, coordinate go-to-market, and use data and AI to inform product decisions.

Designs, builds, and optimizes enterprise data pipelines, architectures, and applications supporting financial consolidation, planning, forecasting, reporting, and analytics. Develops ETL/ELT workflows, data models, quality checks, dashboards, and integrations across cloud and relational platforms. Manages projects, partners with Finance and technology teams, improves processes, mentors junior staff, contributes to Agile planning, and evaluates emerging AI and data technologies. Rotational after-hours on-call availability may be required.

Build and operate secure AI platform infrastructure on AWS, including enterprise connectors, authentication, monitoring, knowledge ingestion, agents, access controls, DLP, evaluation frameworks, feedback APIs, and observability. The role owns the AI Artifact Hub, supports third-party integrations, improves reliability and cost controls, mentors engineers, contributes to architecture decisions, and collaborates with AWS teams. Participation in an on-call rotation and three days per week in the office are required.

Provides technical customer support for Dealertrack Dealer Management Software. Troubleshoots client issues, analyzes dealership transaction documents, configures and codes forms, adds data bindings, resolves validation and calculation errors, documents cases, manages escalations, and maintains client relationships. The role requires phone-based support, analytical problem-solving, attention to detail, schedule flexibility, and proficiency with Microsoft Office. Knowledge of JavaScript and Dealertrack DMS is preferred.

Conduct physical, inventory, title, and financial audits of automobile dealerships to assess business health and collateral risk. Build rapport with dealers, investigate processes, document findings, resolve missing information and inventory issues, and present results to Operations, Risk, and leadership. Support underwriting, dealer education, payment collection, repossessions, collateral transportation, and receivables monitoring. The role requires extensive regional travel, outdoor fieldwork, valid driving credentials, and strong communication and judgment.

Supports compliant administration of employee absence, leave, accommodation, and workers’ compensation programs across North America. Partners with HR, Legal, Risk, leaders, vendors, and employees on complex cases, policy interpretation, compliance, risk mitigation, reporting, training, process improvement, and stakeholder education. Analyzes trends and metrics, maintains dashboards and knowledge content, supports system enhancements, and contributes to policy and workflow improvements.

Generates revenue by prospecting, cold calling, and closing new business with independent and franchise automotive dealers. Manages assigned territories, qualifies leads, builds customer relationships, conducts product demonstrations, maintains Salesforce records, manages pipelines, and meets sales quotas. The role focuses on Autotrader and KBB DMS products and requires collaboration with regional sales teams, strong communication, territory management, and effective closing skills.

Monitors and audits absence, accommodation, and workers’ compensation case management for accuracy, consistency, regulatory compliance, and employee experience. Analyzes quality trends, evaluates risk, provides feedback, supports corrective actions and training, prepares reports, and recommends process improvements. Partners with HR, leadership, training, and cross-functional stakeholders on quality standards, system enhancements, and operational initiatives.

Administers and coordinates U.S. and Canadian absence, accommodation, workers’ compensation, and return-to-work cases. Manages FMLA, ADA, PWFA, military, DOT/FMCSA, and administrative leave workflows; partners with TPAs, HR, employees, and business stakeholders; handles escalations and confidential communications; tracks documentation and compliance; and supports reporting, dashboards, audits, service-level monitoring, and continuous improvement.

Administers employee leave, workplace accommodation, workers’ compensation, and return-to-work programs across the U.S. and Canada. Serves as a primary contact for employees, managers, and HR partners; reviews and routes cases, maintains documentation in HR and claims systems, processes return-to-work information, provides multichannel support, and ensures compliance with leave regulations, ADA, EEOC, and company policies. Escalates complex cases and identifies trends and process improvements.