Jobs at Cox Enterprises

Develop and scale a federated GraphQL platform using Apollo Federation, subgraphs, supergraph schemas, and router infrastructure. Build CI/CD pipelines with schema governance, support multi-tenant routing and telemetry, integrate enterprise data sources, and optimize distributed-system performance, reliability, and scalability. Collaborate across teams to onboard new data sources and participate in rotational on-call support.

Design, build, and operate a federated GraphQL platform using Apollo Federation. Scale router infrastructure across regions, implement multi-tenant routing and schema governance, develop CI/CD workflows, and support telemetry, billing, and Snowflake integrations. Collaborate with platform, data, and product teams to onboard subgraphs, lead technical designs, and mentor engineers.

Lead the design and development of a federated GraphQL platform using Apollo Federation, including router infrastructure, schema governance, multi-tenant routing, CI/CD, telemetry, billing data, and Snowflake integration. The role provides technical leadership, mentors engineers, supports multi-region high-availability systems, and partners with data, platform, and product teams to onboard subgraphs and advance platform capabilities.

Provides technical customer support for Dealertrack DMS, troubleshooting client issues, configuring and coding F&I documents, correcting calculations and disclosures, and managing escalations. Communicates with clients by phone and email, documents cases, analyzes transaction documents, and maintains service standards. Requires strong problem-solving, data analysis, organization, professionalism, and customer focus. The role follows a Mountain Time schedule with Saturday and holiday rotations and no travel.

Performs invoice coding, costing, auditing, indexing, rebilling, and discrepancy resolution for fleet services. Responds to purchase order inquiries, communicates with service providers and internal teams, processes service resets, and marks invoices complete in the workflow system.

Provides employee relations guidance to leaders on disciplinary actions, performance improvement plans, terminations, compliance, and workplace investigations. Manages employee relations cases, documents outcomes, analyzes trends, and collaborates with HR Business Partners, Legal, and business leaders. Supports policy interpretation, conflict resolution, legal information gathering, and consistent issue resolution. The role is fully remote for candidates in Eastern or Central U.S. time zones, with travel of up to 25%.

Provides expert guidance on employee relations matters, conducts and documents workplace investigations, advises leaders and HR partners, interprets policies and employment laws, manages case records, analyzes employee relations trends, supports legal inquiries, and promotes a positive employee relations climate. The role is fully remote for candidates in U.S. Eastern or Central Time Zones, with travel up to 25% as needed.