Jobs at Cox Enterprises

Manage a portfolio of customers to drive adoption, retention, and value realization of RapidScale solutions. Develop success plans, monitor health and usage, run business reviews, coordinate cross-functional teams to resolve issues, support renewals and expansion, and contribute to process improvements.

Drive regional fleet sales by building pipeline, closing complex consultative deals, and managing accounts through handoff. Develop sales strategies, deliver tailored proposals, maintain CRM forecasts, analyze customer data, and collaborate cross-functionally to achieve $5-10M in new business and exceed targets.

Design, build, deploy, and support scalable cloud-native features in a vAuto product suite. Own end-to-end development, write tests, enhance CI/CD and infrastructure, troubleshoot production issues, and mentor junior engineers. Integrate AI-assisted tools and AI-powered features, participate in Agile ceremonies, and maintain documentation while monitoring AWS performance, cost, and security.

Lead product efforts for dealer vehicle acquisition workflows using data and AI. Drive discovery, roadmap, spec-driven delivery, KPI monitoring, adoption, and cross-functional stakeholder alignment for B2B SaaS products.

Lead product management for enterprise inventory platform capabilities: drive discovery, write spec-driven requirements, prioritize backlog, align cross-functionally, and own adoption and outcomes for dependent products and teams.

Lead platform architecture and long-term vision for automotive retail solutions. Define high-level designs, interfaces, and non-functional requirements. Partner with product and engineering to prioritize architectural runway, guide implementation teams, and align multiple release trains. Advocate solutions, establish delivery automation/testing strategies, and promote reuse of shared capabilities across Cox Automotive.

Lead product vision and roadmap for enterprise shared services (user, org, and common experience). Collaborate with architects, engineering, stakeholders, and customers; prioritize epics/features, manage backlogs, drive agile delivery, ensure security/availability, coordinate go-to-market, and use data and AI to inform product decisions.

Lead enterprise product operations to standardize product management practices, embed AI-first methodologies, develop playbooks and learning programs, drive adoption of discipline frameworks, and partner cross-functionally to improve product readiness and operational change across Cox Automotive.

Lead discovery and delivery for a defined inventory product area: conduct customer interviews, analyze data, write specs, manage backlog in Rally, engage stakeholders and dealers, collaborate with engineering/UX/architecture, and drive go-to-market and adoption activities.

Design and own small-to-mid product features for desktop and mobile: create flows, wireframes, prototypes, apply and extend design systems, run user research and usability testing, collaborate with product and engineering, and use LLM/AI tools to accelerate discovery and prototyping.

Lead data architecture, reporting platform, and product catalog strategy for the Xtime fixed-ops portfolio. Translate business needs into data models, integrations, ETL, and reporting solutions; define standards, reference architectures, and governance; own reporting platform architecture and proofs of concept; collaborate across product, engineering, and stakeholders to align roadmaps, non-functional requirements, and delivery for scalable, secure data and catalog systems.

As a Consulting Architect at RapidScale, you'll guide organizations in cloud strategy, bridging technology capabilities with business goals, and leading engagements for Azure implementation and architecture.

Lead UKG configuration and administration for timekeeping, accruals, attendance, scheduling, and integrations across the enterprise. Partner with HR teams and technology stakeholders to gather requirements, design solutions, implement enhancements, ensure compliance with labor rules, and support M&A and digital HR initiatives. Provide testing, troubleshooting, and operational support for UKG environments.

The Application Modernization Architect at RapidScale provides strategic guidance on cloud-native development, assesses legacy systems for modernization, and leads technical workshops to design scalable software solutions.

Lead Cox Fleet process design, standardization, and continuous improvement across the business. Drive transformation initiatives (acquisitions, integrations), partner with stakeholders and BI to build metrics, govern process standards, prioritize technology enhancements, and manage implementation of process excellence and change management to improve efficiency and compliance.

Lead enterprise EV battery sales to meet $60M+ annual targets by setting go-to-market strategy, building and coaching high-performing sales teams, partnering across Product/Engineering/Operations, managing forecasts, metrics, budgets, and customer engagements, and driving adoption of consultative Challenger selling for complex technical deals.

The consultant will lead AI strategy advisory engagements, design AI governance frameworks, architect solutions, and manage project workstreams for clients.

Provide remote technical support for VinSolutions and Cox Automotive products via phone, email, and chat. Troubleshoot and resolve application issues, log cases in the CRM, escalate to other teams as needed, and keep clients informed while meeting quality standards and shift requirements.

Manage daily account activities for assigned fleets, including scheduling and processing repairs, estimating and auditing repair costs, coordinating vendor work, ensuring PM compliance, and following up on scheduled and unscheduled events to ensure timely, accurate invoicing and customer approvals.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.