Teams at Crawford & Company

Processes payroll data, wage payments, garnishments, special checks, tax and unemployment filings, and new-hire paperwork. Audits time entries, updates employee payroll information, reconciles payroll-related accounts, prepares management reports, and maintains tax and W-2 records. Communicates with employees, payroll vendors, and taxing authorities to resolve issues and prevent penalties. This routine support role operates under close supervision and requires accuracy, organization, and payroll or accounting experience.

Investigates, evaluates, and resolves complex liability claims independently. Reviews policy coverage, determines liability, establishes reserves, negotiates settlements, manages litigation strategy with counsel, identifies recovery opportunities, prepares claims reports, and supports team development through training and mentoring.

Investigates, evaluates, and resolves complex construction defect liability claims. Reviews policy coverage, determines liability, establishes reserves, authorizes payments, negotiates settlements, manages litigation strategy with defense counsel, and identifies recovery opportunities. Prepares claim reports, participates in reviews, and mentors new hires. The role requires independent judgment, strong negotiation and analytical skills, claims licensing, and substantial complex-loss claims experience.