Teams at Credit Acceptance Corporation

Lead GTM sales strategy by translating product value, segmentation, and analytics into actionable sales plays, prioritization frameworks, and launch plans. Partner cross-functionally with Product Marketing, GTM Analytics, Sales Enablement, and Sales leadership to operationalize, measure, and refine initiatives to drive dealer and revenue growth.

Lead design, deployment, and ongoing engineering of Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive, Intune). Manage hybrid identity (Azure AD, AAD Connect), automate with PowerShell, ensure security (MFA, conditional access), monitor service health, troubleshoot major incidents, run DR exercises, provide on-call support, and mentor junior engineers while partnering with stakeholders to improve collaboration and productivity.

Lead development and deployment of predictive and ML models for credit risk, collections, and operations. Mentor data scientists, promote MLOps and modern tools, present insights to stakeholders, and drive experimentation with techniques such as causal inference and GenAI.