Teams at Cross Country Healthcare

Manages healthcare staffing MSP accounts and travel assignments for nursing, allied health, and non-clinical personnel. Responsibilities include position and order management, candidate review and submission, client communication, compliance monitoring, issue resolution, negotiations, assignment confirmations, performance tracking, and service-level adherence. The role also coordinates recruiters and vendors, supports business reviews, mentors team members, and maintains strong relationships with healthcare facilities and internal stakeholders.

Supports daily account operations for healthcare staffing clients, including position intake, order management, candidate submissions, facility follow-up, assignment confirmations, performance tracking, and compliance coordination. Acts as a liaison among recruiters, healthcare facilities, vendors, and internal teams while maintaining service-level standards, accurate data, and strong customer relationships. Assists with travel nursing and allied healthcare staffing assignments and escalates client or MSP concerns as needed.

Attract, evaluate, and secure qualified travel nurses; maintain a strong candidate pipeline; support staffing levels aligned with client needs; and contribute to company growth and reputation through efficient recruiting and candidate engagement.