Jobs at CSI

Lead the strategy, roadmap, execution, and lifecycle management of CSI’s Commercial, Prepaid, and Secured Cards portfolio. Manage and develop Product Managers and Analysts, drive innovation, pricing, business cases, launches, and operational initiatives. Partner with engineering, architecture, marketing, sales, operations, executives, and financial institution customers. Guide Agile product delivery, governance, compliance, risk management, customer engagements, and payment industry strategy.

Lead strategy, roadmaps, and lifecycle management for CSI’s FedNow and RTP instant payments portfolio. Conduct market research, develop business cases, prioritize investments, and collaborate with architecture, engineering, marketing, sales, customers, and partners. Serve as an instant payments subject matter expert, support launches and optimization, represent CSI at industry events, and mentor product managers and analysts. The role requires deep knowledge of real-time payment operations, ISO 20022 messaging, settlement, liquidity, fraud prevention, and applicable banking regulations.

Leads complex machine learning and advanced analytics initiatives for customer intelligence, segmentation, propensity scoring, behavioral prediction, and personalized engagement. Owns models through the full lifecycle, from problem framing and feature engineering to deployment, monitoring, retraining, and interpretation. Partners with product, engineering, MLOps, and data teams; defines evaluation metrics; mentors technical contributors; promotes responsible AI practices; and communicates results to technical leaders, clients, and business stakeholders.

Build, validate, deploy, and monitor machine learning models for customer segmentation, propensity scoring, and behavioral prediction. Own data exploration, feature engineering, and validation for assigned projects while collaborating with senior data scientists, MLOps, product, engineering, and data teams. Translate model outputs into client insights, document work for stakeholders and compliance review, and contribute to evaluation frameworks, dashboards, code reviews, and technical learning.

Senior backend engineer responsible for designing, building, testing, and documenting scalable Node.js/TypeScript services and APIs. Lead projects end-to-end, enforce coding standards, write technical specifications, optimize performance, and mentor junior engineers. Champion Agile and CI/CD practices while providing technical thought leadership on backend architecture and data modeling.

Design, implement, test, and modernize backend services and integrations (TypeScript/Node.js and C++). Lead large projects, write technical specifications and API contracts, enforce coding standards, coach engineers, and drive legacy-to-modern migrations within online banking and core systems.

The Director, Implementations leads the implementation delivery teams, ensures project success, fosters strong customer experiences, and drives operational performance improvement.

Lead the assessment, roadmap, requirements, and implementation of fraud and dispute products across card, ACH, instant payments, account takeover, transaction monitoring, and risk decisioning. Partner with customers, financial institutions, vendors, engineering, sales, marketing, and support teams. Evaluate emerging technologies, build business cases, support go-to-market efforts, conduct UAT, and serve as the fraud product subject matter expert.

Leads loan origination software implementations for financial institution customers from discovery through post-launch stabilization. Responsibilities include requirements gathering, workflow analysis, configuration coordination, project scheduling, testing, training, go-live support, stakeholder communication, risk management, and issue resolution. The role combines project leadership, customer relationship management, business and technical problem-solving, and consultative guidance to drive successful software adoption.

Serve as primary liaison for assigned financial-institution clients to build and retain relationships, drive renewals and cross-sales, and ensure product adoption. Understand CSI products, evaluate client usage, generate pipeline, lead consultative selling, resolve escalations, and support revenue retention and satisfaction metrics. Coordinate with internal teams and participate in client meetings, webinars, and onsite engagements.

Lead PCI DSS compliance activities including assessments, scoping, policy development, remediation guidance, and cross-functional collaboration to protect cardholder data and maintain regulatory adherence.

The Sales Executive identifies and generates new sales leads, develops sales strategies, closes opportunities, and manages sales pipeline activity while representing the company at events.

The Manager, Accounting oversees financial reporting, manages accounting operations, leads a team, and drives process improvements while ensuring compliance and accuracy.

Serve as the company's technical accounting subject matter expert: lead complex U.S. GAAP research, prepare technical memos and disclosures, maintain and enhance internal control frameworks (SOX), support acquisitions and SEC readiness, liaise with auditors, and drive accounting automation and process improvements.