Teams at CSI

Lead the strategy, roadmap, execution, and lifecycle management of CSI’s Commercial, Prepaid, and Secured Cards portfolio. Manage and develop Product Managers and Analysts, drive innovation, pricing, business cases, launches, and operational initiatives. Partner with engineering, architecture, marketing, sales, operations, executives, and financial institution customers. Guide Agile product delivery, governance, compliance, risk management, customer engagements, and payment industry strategy.

Lead strategy, roadmaps, and lifecycle management for CSI’s FedNow and RTP instant payments portfolio. Conduct market research, develop business cases, prioritize investments, and collaborate with architecture, engineering, marketing, sales, customers, and partners. Serve as an instant payments subject matter expert, support launches and optimization, represent CSI at industry events, and mentor product managers and analysts. The role requires deep knowledge of real-time payment operations, ISO 20022 messaging, settlement, liquidity, fraud prevention, and applicable banking regulations.

Leads complex machine learning and advanced analytics initiatives for customer intelligence, segmentation, propensity scoring, behavioral prediction, and personalized engagement. Owns models through the full lifecycle, from problem framing and feature engineering to deployment, monitoring, retraining, and interpretation. Partners with product, engineering, MLOps, and data teams; defines evaluation metrics; mentors technical contributors; promotes responsible AI practices; and communicates results to technical leaders, clients, and business stakeholders.