Teams at defi SOLUTIONS

Supports IT service management across change, release, incident, and problem management. Coordinates software releases and go-live activities, monitors and troubleshoots incidents and batch jobs, communicates with stakeholders, maintains documentation and metrics, supports root cause analysis, and participates in after-hours on-call support. The role also contributes to IT operations monitoring, automation, and workflow improvements.

Leads technology projects from initiation through closure, managing scope, schedules, budgets, risks, vendors, stakeholders, governance, reporting, and executive communications. Develops integrated project plans, monitors performance, resolves issues, supports portfolio approval processes, and ensures delivery aligns with enterprise standards and business strategy. Coaches teams and influences cross-functional stakeholders in a complex, distributed environment.

Analyzes, designs, develops, configures, tests, and troubleshoots system-to-system integrations for automotive loan origination platforms. Works with clients and vendors to gather requirements, translate API specifications into technical mappings, configure Azure API Management and security controls, document interfaces, investigate integration issues, and support upgrades and enhancements.