Teams at The Depository Trust & Clearing Corporation (DTCC)

Lead enterprise ServiceNow product strategy and roadmap across ITSM/ITOM/ITAM domains. Define service architecture, CMDB/CSDM governance, and catalog design. Own backlog, prioritization, stakeholder engagement, and KPIs to drive adoption, data quality, platform sustainability, and value realization. Guide engineering teams on configurations, integrations, and platform best practices.

Lead Platform FinOps and own the Cloudaware product to manage cloud costs across AWS and Azure. Drive cost visibility, allocation, optimization, forecasting, governance, and audit evidence; prioritize roadmap and backlog; execute optimization initiatives; produce executive-ready cost narratives and dashboards; troubleshoot product and data issues while coordinating across finance, engineering, governance, and audit stakeholders.

Lead application support and SRE efforts for risk-management systems across mainframe, distributed, and cloud platforms. Own incident and major-incident resolution, post-incident reviews, change and release activities, disaster recovery, runbooks, automation, alert rationalization, and cross-team collaboration to improve reliability and reduce operational toil.