Teams at Destination Knot

Provide remote customer service for travel clients by responding to inquiries, researching and booking travel options, managing itineraries and records, following up for satisfaction, and collaborating with colleagues.

Provide remote cruise booking and support: plan itineraries, coordinate accommodations/excursions/transportation, process payments, answer inquiries, resolve issues, and maintain supplier relationships to ensure client satisfaction.

Provide remote customer support for travel bookings via email, phone, and chat. Confirm reservations, troubleshoot and escalate issues, maintain knowledge of supplier systems and policies, log communications in internal systems, and follow up to ensure client satisfaction.