Jobs at Dialpad

Drive revenue execution for high-volume Commercial and SMB motions by enforcing pipeline stage criteria, improving forecast methodology, running pipeline councils, eliminating poorly qualified or stalled deals, and partnering with analytics and systems teams to convert insights into process and system improvements that increase forecast accuracy and velocity.

The Revenue Operations Manager oversees operational rigor in revenue processes, ensuring consistent forecasting and alignment across partner-led and geographically distributed teams, while improving accuracy and accountability in the pipeline.

Lead strategic ISV partnerships and manage Dialpad's App Marketplace to drive integrations, adoption, co-sell/resell revenue, and marketplace monetization. Negotiate agreements, build joint business plans, track partner performance, and coordinate cross-functional teams to implement API integrations and go-to-market initiatives.

As a Sales Engineer III, you will conduct product demos, manage proof of concepts, and work with the Sales team to meet customer requirements using Dialpad's AI-powered solutions.

As a CX Learning Experience Designer at Dialpad, you will create engaging training content, manage the LMS, and improve learning experiences based on feedback.

As an Account Executive, you'll manage the full sales cycle for medium-sized businesses, transforming prospects into clients while collaborating with sales teams and engineers.

As a Sales Development Representative, you'll build prospect lists, manage the sales pipeline, and qualify leads through calls, emails, and social media outreach, contributing to customer acquisition and sales opportunities.

The Client Account Executive will manage Mid-Market client accounts, develop sales strategies, ensure customer satisfaction, and meet revenue targets.

Build and maintain revenue dashboards and datasets, automate recurring reporting and AI-enabled workflows, translate business requirements into BigQuery/Tableau solutions, analyze pipeline and forecast trends, and partner with stakeholders to deliver executive-ready insights and scalable RevOps reporting.

Manage and lead the Global Advanced Telephony Support Team, focusing on customer experience, team performance, and collaboration with cross-functional leaders to enhance support operations and customer satisfaction.

The Revenue Enablement Program Manager will develop and deliver training content, support product launches, and collaborate with teams to enhance product understanding and sales proficiency.

Lead architecture and delivery of agentic AI infrastructure: multi-agent orchestration, real-time conversational reasoning, retrieval/memory systems, LLM optimization, safety/observability, and secure tool integration. Mentor senior engineers and collaborate cross-functionally to build production-grade autonomous agents for enterprise workflows.

Manage full sales cycle and upsell existing enterprise clients: receive leads, create quotes, expand account licenses, develop account plans, build stakeholder relationships, maintain pipeline, and meet quarterly revenue quotas.

As an Account Executive, you will manage the complete sales process, convert leads, conduct product demos, and maintain relationships to achieve sales quotas. You’ll also build strategic campaigns and collaborate with internal teams.