Jobs at DIRECTV

Leads enterprise architecture strategy, technology roadmaps, governance, and end-to-end solution design. Translates business requirements into scalable integrated solutions, evaluates technologies, leads proof-of-concepts and build-versus-buy analyses, assesses architectural risks, and establishes organization-wide standards. Partners with technical and business stakeholders, mentors architects and engineers, and drives alignment across complex initiatives with broad business impact.

Principal AI Architect responsible for defining and governing enterprise Generative AI and AI/ML architectures. Designs LLM, RAG, vector database, MCP, multi-agent, and orchestration solutions; establishes reusable patterns, security, governance, and responsible AI standards; leads architecture workshops; partners with product, business, data, platform, and application teams; and provides technical direction for scalable, secure, production-ready AI capabilities.

Lead acquisition strategy for DIRECTV FOR BUSINESS by identifying growth opportunities, developing offers and go-to-market plans, evaluating channels and partnerships, and building financial business cases. Partner cross-functionally with Marketing, Sales, Product, Customer Experience, and Analytics to improve customer acquisition and early lifecycle outcomes. Monitor market trends, define KPIs, analyze performance, and guide investment decisions using customer insights, profitability, and ROI analysis.

Analyze streaming product performance, customer behavior, pricing, offers, and business trends. Develop business cases, financial scenarios, and ROI analyses for product initiatives. Establish KPIs, evaluate investment tradeoffs, and provide data-driven recommendations. Partner with Product, Finance, Marketing, Sales, and Operations teams while presenting concise, executive-ready insights to support portfolio strategy and optimization.

Develop and execute retention strategy across the DIRECTV FOR BUSINESS product suite. Identify churn risks and customer lifecycle opportunities, translate insights into retention campaigns, offers, messaging, and sales tactics, and build business cases evaluating financial impact. Partner with Marketing, Sales, Customer Care, Finance, Product, Operations, and Analytics to improve customer retention, engagement, and value.