DISCO

DISCO Project Managers (“PM”) work side by side with clients to help them use the DISCO product for all of their eDiscovery and investigation needs. From matter kick-off to case close out, you’re the one who helps customers get the most of our their DISCO solution. Key Responsibilities: Serve as primary POC to manage customer data through the eDiscovery lifecycle. Create review workflows and administer DISCO databases. Advanced knowledge of the

DISCO seeks to hire a Training Specialist who is experienced, articulate and driven to deliver internal and external training to a variety of audiences. As a DISCO Training Specialist, you will be responsible for delivering an end to end training program to customers and internal client success employees via face to face and virtual formats.

Great products need great architecture. As an Architect, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

As a Feature Team Software Architect, you will build high-quality software delivering feature sets that delight customers while driving the architecture of one or more Subsystems towards our aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Facilitating the development of current strategic accounts to meet or exceed assigned business goals. Responsible for building and maintaining relationships with key accounts. Facilitate communication with clients to build long-term relationships to help achieve business goals. Develop new business with current clients and identify areas of improvement when needed. Collaborate with other members of the sales team to grow opportunities within the territory. Meet sales targets and performance metrics.

This position is responsible for planning digital marketing campaigns (including web, SEO/SEM, email, social media, and display advertising), maintaining DISCO’s social media presence across all digital channels, executing integrated marketing campaigns using Pardot, and measuring and reporting on performance against KPIs. The ideal candidate is a Pardot and Salesforce.com power user and has experience scheduling, executing and optimizing digital marketing campaigns. This person will be responsible for the strategic operation of Pardot including list building and segmentation, email communications, nurturing, A/B testing, and integration with Salesforce. You must also have a passion for setting goals, tracking metrics and campaign effectiveness, communicating results and optimizing campaigns for better performance.

Drafting and negotiating subscription/cloud agreements for customer and partner SaaS offerings worldwide,assisting and participating in the definition and development of customer contract templates, policies, procedures and programs, as well as legal process templates and training,drafting and negotiating all aspects of vendor and customer contracts, and primary responsibility to one or more additional substantive legal areas.

Must be able to design and communicate external and internal architectural perspectives of well-encapsulated systems (e.g. Service Oriented Architecture, Docker based Services, micro-services). Must have experience with building and operating distributed web application systems while embracing the discipline of Site Reliability Engineering. Must be strong in API and Data Model Design and Implementation including how to scale out, make highly available, and map to storage systems. Must be able to design and implement a layered application architecture that can be easily changed to accommodate evolving business requirements.

Responsible for building out a proactive client success function, including leading a team of client success specialists. Define and execute processes and procedures to ensure quality and scalability of operations.  Collaborate cross functionally within and across the various internal functions. Help identify product issues from client feedback, and assist in finding ways to improve our product and processes.  Serve as the main POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem solving skills with an analytical approach.

Great products need great architecture. As a Platform Data Engineer, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

DISCO is looking for an ambitious and driven Sales Development leader to join our growing sales team. We are looking for a candidate who has experience in managing high growth SDR teams. In this role, you will manage the production of sales qualified leads to fuel the sales pipeline by leading a team in identifying, qualifying, and setting meetings for the sales team. DISCO is a data-driven company, and this role will require a savvy understanding of KPIs and the ability to communicate KPIs and various other deliverables to the senior management team. 

Coordinates the processing, loading and exporting of data to and from DISCO matters. Ability to troubleshoot any issues encountered while working with load files, image files and native files. Ability to work with ediscovery vendors for such tasks as data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions. Facilitates the administration and tracking of client data and performs periodic audits of same to ensure that DISCO is in-line with client’s case requirements and data retention policies. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

The ideal candidate will have a passion for solving problems and creating highly satisfied customers. The role requires sufficient technical skill to understand and address data file issues, identify and navigate network problems, and diagnose issues. The role also requires the ability to communicate effectively to technical and non-technical users, helping them meet their discovery deadlines.

DISCO is looking for ambitious and driven Sales Development Representatives to join our growing sales team. In this role, you will produce new sales qualified leads to fuel the sales pipeline by identifying, qualifying, and setting meetings for Regional Sales Executives.

Great products need great architecture. As an Architect, you’ll help design and build the architecture that scales our AI subsystems to support the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of ensuring everything is ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

As a Lead UI Engineer, you will build high-quality software delivering feature sets that delight customers while driving the UI architecture and backend orchestration layer towards our aspirational goal of everything being ‘well-crafted’. You will work with product, design, and the other engineers on your team to drive clarity into the UI design and development process.

This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Great products need great architecture. As an Architect, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Will include being part of an autonomous, cross-functional team designing, building and operating strategic, user-focused feature sets. Will including working on a modern ‘micro-frontend’ architecture designed to facilitate the development of high-quality software across multiple high-velocity, independent teams. Might be spent building a highly responsive Document Viewer that supports multiple native file types (PDF, Excel, Video, etc.) while providing easy-to-use facilities to augment the data with complex, domain-specific work product. Might be spent creating an intuitive facility for users to build complex search queries that remain responsive while spanning terabytes of data.