DISCO

CS Disco Inc. is hiring regional sales executives to close transactional eDiscovery deals at litigation boutiques and AmLaw 200 firms and grow our share of business within existing accounts. These are field sales positions based in major U.S. markets.

Drafting and negotiating subscription/cloud agreements for customer and partner SaaS offerings worldwide,assisting and participating in the definition and development of customer contract templates, policies, procedures and programs, as well as legal process templates and training,drafting and negotiating all aspects of vendor and customer contracts, and primary responsibility to one or more additional substantive legal areas.

Follow up with clients regarding past due AR balances. Effectively manage accounts receivable balances to ensure low DSO metrics. Monitor emails and respond to clients/internal staff regarding billing and collection items. Run ad-hoc reports in systems to answer customer questions. Manage data in Excel using vlookups, pivot tables, filters etc. Process, record and reconcile client payments. Assist with the completion of miscellaneous tasks as they arise. Perform other duties and projects related to role as assigned.

As a Senior Product Designer for DISCO, you’ll synthesize user needs, data, visual, interaction design, and technology into thoughtful prototypes. User insights will help you discover problems and opportunity areas. You'll be in a close partnership with other designers, product managers and development leaders, and together, you will set a vision for both short and long-term products. You will design compelling tools that are intuitive, thoughtful, simple, delightful and at times magical.

Great products need great architecture. As a Platform Data Engineer, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

The ideal candidate will have a passion for solving problems and creating highly satisfied customers. The role requires sufficient technical skill to understand and address data file issues, identify and navigate network problems, and diagnose issues. The role also requires the ability to communicate effectively to technical and non-technical users, helping them meet their discovery deadlines.

DISCO is looking for ambitious and driven Sales Development Representatives to join our growing sales team. In this role, you will produce new sales qualified leads to fuel the sales pipeline by identifying, qualifying, and setting meetings for Regional Sales Executives.

DISCO is looking for an ambitious and driven Sales Development leader to join our growing sales team. We are looking for a candidate who has experience in managing high growth SDR teams. In this role, you will manage the production of sales qualified leads to fuel the sales pipeline by leading a team in identifying, qualifying, and setting meetings for the sales team. DISCO is a data-driven company, and this role will require a savvy understanding of KPIs and the ability to communicate KPIs and various other deliverables to the senior management team. 

Great products need great architecture. As an Architect, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

Serve as primary POC to manage customer data through the eDiscovery lifecycle. Create review workflows and administer DISCO databases. Advanced knowledge of the DISCO platform and its capabilities so that you can advise clients on best practices for early data assessment, document review and production, trial and depo preparation. Act as DISCO ambassador with clients and at client functions. Develop rapport and open communication with clients regarding DISCO usage, status reporting and core product functionality. Deliver product training to attorneys and litigation support specialists. Provide feedback and feature requests to the product and engineering teams. 

DISCO seeks to hire a Training Specialist who is experienced, articulate and driven to deliver internal and external training to a variety of audiences. As a DISCO Training Specialist, you will be responsible for delivering an end to end training program to customers and internal client success employees via face to face and virtual formats.

Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

DISCO is looking for an ambitious and driven Sales Development leader to join our growing sales team. We are looking for a candidate who has experience in managing high growth SDR teams. In this role, you will manage the production of sales qualified leads to fuel the sales pipeline by leading a team in identifying, qualifying, and setting meetings for the sales team. DISCO is a data-driven company, and this role will require a savvy understanding of KPIs and the ability to communicate KPIs and various other deliverables to the senior management team. 

Manage day-to-day eDiscovery operations to ensure the effective and efficient delivery of eDiscovery services, including those related to the collection, data management, ingest, and production of data for Disco matters. Establish and refine processes and procedures to align with eDiscovery industry best practices. Design and enforce effective quality control measures to ensure the quality and scalability of Data Operations. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Develop processes and procedures, as well as identify risks, issues, and tools required to effectively manage projects. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Coordinates the processing, loading and exporting of data to and from DISCO matters. Ability to troubleshoot any issues encountered while working with load files, image files and native files. Ability to work with ediscovery vendors for such tasks as data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions. Facilitates the administration and tracking of client data and performs periodic audits of same to ensure that DISCO is in-line with client’s case requirements and data retention policies. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.