Teams at DISCO

Provide phone, chat and email technical support for the DISCO e-discovery platform; troubleshoot data files, browser/network and SaaS issues; create custom reports (Quicksite, Kibana, Excel); escalate and collaborate with engineering; mentor junior analysts; contribute product feedback and documentation to improve the platform.

Lead product strategy, roadmap, and execution for DISCO's legal tech products. Gather customer insights, prioritize requirements, collaborate with engineering/design, launch features, and measure adoption to drive product-market fit and business outcomes.

The Enterprise AI Platform Engineer transforms AI prototypes into production systems, focusing on deployment, security, solution architecture, and developer support.