Teams at DraftKings

Build and maintain relationships with high-value players through proactive outreach, personalized communications, and timely issue resolution. Drive engagement, reactivation, and retention using player insights and industry knowledge. Collaborate cross-functionally, monitor engagement trends, gather feedback, and ensure VIP program compliance and responsible gaming standards.

The Senior Security Engineer will design secure development lifecycles, integrate security tools, lead remediation of security issues, and mentor teammates, ensuring systems resilience and security across DraftKings.

Manage and grow a VIP player community through personalized relationship-building, proactive outreach, and cross-functional collaboration. Monitor player data to identify engagement and revenue opportunities, execute VIP policies including responsible gaming, resolve escalations, and recommend experience enhancements to drive retention and net revenue growth.