Teams at Driven Brands

Review auto insurance estimates for accuracy of parts, labor, and documentation; verify compliance with program mandates; provide feedback and coaching to appraisers; process customer orders, bills, and accounts; improve store profitability; handle customer inquiries via phone/email; use estimating platforms and Excel; work independently and communicate clearly.

Remote Customer Service Representative supporting the Driven Claims Team. Respond to customer inquiries by phone and email, open and manage tickets, resolve or escalate damage claim issues, follow scripts and procedures, use Microsoft Office, prioritize workload, and participate in team meetings to improve processes.

The Senior Oracle ERP Analyst supports financial modules of Oracle ERP, leading implementations, configurations, and project management to optimize operations.