Jobs at EverCommerce

Lead Joists new customer acquisition strategy and execution across Web, iOS, and Android. Own multi-million paid media budget, forecasting, channel orchestration, experimentation roadmap, and measurement. Partner with paid media, SEO, analytics, product marketing, and lifecycle teams to optimize CAC, conversions, and growth performance, and report results to senior leadership.

Manage and retain existing DrChrono customer accounts by serving as primary point of contact, resolving issues, scheduling check-ins, onboarding and training clients, identifying product opportunities, escalating bugs, and educating customers about new offerings to prevent churn and optimize account usage.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Primary GTM-dedicated Salesforce Administrator owning day-to-day Salesforce configuration, reporting, integrations (HubSpot/Marketo), data quality, SLA-driven ticket resolution, and documentation. Partner with RevOps/BizOps on complex changes, UAT, and AI/tool integrations to support commercial teams.

Manage a portfolio of SMB accounts for EverCommerce Payments, driving adoption of payment solutions, scaling playbooks, identifying upsell opportunities, and providing consultative guidance to reduce churn and grow revenue. Work with multi-location accounts, partners, and integrations while analyzing data to inform recommendations.

Lead category management and strategic sourcing for enterprise software and tools. Drive supplier performance, negotiate contracts, manage budgets, mentor the category team, partner with cross-functional stakeholders, and implement procurement best practices to optimize cost, reduce risk, and deliver measurable value.

Lead design, transformation, and administration of GTM commission programs. Build standardized frameworks, consolidate plans, manage commission tooling and integrations, validate monthly/quarterly payouts, and partner with HR, Finance, Payroll, and GTM teams to ensure accuracy, compliance, and scalable commission processes with data-driven plan recommendations.

Sell CollaborateMD SaaS to independent medical practices through high-velocity new business outreach. Manage full sales cycle via phone/webinar, use modern sales tech and CRM, negotiate with cost-sensitive buyers, and continuously improve through coaching.

Investigate and resolve complex medical claims and denials, analyze denial trends and root causes, reduce aged AR, optimize reimbursement, partner with Service Managers and BPO teams, develop payer expertise, provide training, and deliver data-driven recommendations to improve revenue cycle performance and client health.

Perform end-to-end strategic analyses for EverPro to inform pricing, packaging, and monetization decisions. Aggregate and analyze product and customer data, evaluate operational impacts, collaborate cross-functionally, and present clear recommendations to drive growth.

Designs, builds, tests, and deploys AI-enabled automations and copilots for GTM and RevOps. Creates reusable agent templates, prompt libraries, and orchestration patterns; implements end-to-end API integrations; monitors performance; documents and hands off production solutions; and trains/coaches business teams on safe, responsible AI usage and prompting best practices.

The Data Product Manager defines the reporting roadmap, manages KPI alignment, collaborates cross-functionally, ensures data quality, and leads continuous improvement in analytics processes.

Lead functional owner for Workday Recruiting, Talent, Learning, and Advanced Compensation. Design, configure, test, and deploy scalable Workday processes, automations, and integrations. Partner with HR, Finance, and IT for requirements, reporting, audits, and AI-enabled improvements. Provide advanced user support, governance, and change management to drive data integrity and system adoption.

Responsible for month-end close, maintaining the general ledger, preparing journal entries and reconciliations, and accounting for stock-based compensation (ASC 718). Prepare equity roll-forwards, support disclosures, valuations, and audits. Assist with equity administration, coordinate with cross-functional teams, improve processes, and support special projects and technical accounting research.

Support and improve production SaaS infrastructure across AWS, colocation, and hosted platforms. Administer Windows and Linux systems, virtualization, storage, networking, and database support. Lead incident troubleshooting, root cause analysis, monitoring improvements, vulnerability remediation, automation initiatives, and medium-sized infrastructure projects. Collaborate on compliance (SOX/PCI/HIPAA), disaster recovery, and documentation to increase operational reliability.

Manage a portfolio of SaaS healthcare customers to drive adoption, satisfaction, retention and expansion. Build relationships, monitor usage, create success plans, identify upsell opportunities, and improve delivery processes while acting as an expert on EverHealth products.

Lead paid media strategy and own channel outcomes across search, paid social, affiliates, and influencer partnerships. Set targets, manage agency partners, run testing and measurement (incrementality/MMM), align budgets with stakeholders, and collaborate with analytics and product teams to optimize funnel conversion and business ROI.

Lead full-funnel growth marketing for ZyraTalk, owning acquisition, GTM launches, marketing operations, and customer retention. Execute paid search, SEO, landing page optimization, reporting, cross-sell campaigns, and onboarding cadences. Partner with Sales, BDRs, Product, and Marketing Ops to drive SALs, pipeline contribution, and reduce churn.

Sell EverCommerce Customer Engagement solutions (Customer Lobby and pulseM) to home service businesses. Own full sales cycle from prospecting and discovery through demos, proposals, negotiation, and close. Maintain pipeline and forecasting in Salesforce, meet revenue targets, collaborate with internal teams, and provide consultative recommendations to improve lead generation, reputation, retention, and growth.

Design and optimize financial platforms with a focus on OneStream and NetSuite. Analyze financial data, automate processes, and act as the technical liaison between Accounting and Engineering.