Teams at fal

The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.

As an Operations Engineer, you will manage HPC networking, monitor and debug InfiniBand and Ethernet fabrics, and support fabric bring-up while enhancing operational tools and runbooks.

The role involves researching generative media, developing novel methods, and fine-tuning models using new datasets while considering ROI for customer solutions.