Teams at Fiserv

Provides advanced technical support to clients and merchants using Fiserv’s online tools, websites, payment systems, and digital products. Responsibilities include troubleshooting account access, transactions, integrations, hardware, software, and connectivity issues; documenting cases; explaining technical solutions; collaborating with internal teams; and optimizing technology utilization. The role requires customer communication in a high-volume, metrics-driven environment.

Lead the design, development, testing, deployment, and maintenance of software applications. Collaborate with cross-functional teams, translate requirements into technical specifications, improve existing codebases, conduct peer reviews, and mentor junior developers. The role requires software development, programming, SQL databases, cloud services, CI/CD pipelines, DevOps practices, and Agile experience.

Leads complex operational analysis and issue resolution for MoneyPass network operations. Responsibilities include root-cause analysis, tactical planning, stakeholder collaboration, compliance enforcement, dispute and arbitration review, contract and pricing tracking, client communications, invoicing support, and validation of pricing and interchange setups. The role also supports AI adoption, operational process improvements, and data-driven recommendations to senior management.