Jobs at Fitt

Deliver analyses, dashboards, and datasets that inform GTM and Operations. Build and maintain BI dashboards, perform ad hoc analyses, enable self-serve analytics, and collaborate with data/engineering using modern data stack tools.

Own and operate the affiliate program end-to-end: platform operations across multiple affiliate networks, commission and payment structures, deliverable fulfillment, reporting, and presenting program ROI to merchants. Partner with Finance and cross-functional teams to manage enrollment, payouts, inventory, and churn while building systems and playbooks to scale program growth.

Lead day-to-day written customer support, directly assist customers, manage and coach contractors, improve AI workflows and tooling, build SOPs and help content, analyze trends, track CSAT and support metrics, and resolve escalations with cross-functional partners.

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

Proactively identify and engage prospective customers in medical, academic, health/wellness, or fitness sectors to meet sales quotas. Demonstrate and sell clinical-grade metabolic assessment products, build and maintain client relationships, track interactions in CRM, follow sales strategies and KPIs, research market opportunities, and travel for business and tradeshows.

Manage B2B partner lifecycle post-sale: onboarding, adoption, engagement, renewal, and expansion. Serve as primary partner contact, run QBRs, monitor account health, reduce churn, and build scalable playbooks. Collaborate cross-functionally with Product, Operations, Marketing, and Clinical teams and oversee offshore operational support.

Lead content and brand strategy across short-form, long-form, and emerging channels. Build systems, calendars, and workflows; manage channel teams; safeguard voice and quality. Own performance, reporting, and team development to drive consistent, high-performing content.

Lead and scale B2B partnerships by generating outbound leads, qualifying and managing pipeline, running deals from intro to close, creating data-driven decks and forecasts, building repeatable playbooks, and coordinating cross-functional handoffs to improve conversion and shorten deal cycles.

Lead end-to-end growth for a DTC genomics subscription business: own acquisition, lifecycle, retention, product marketing, and brand. Build paid acquisition channels, run A/B tests and experiments, improve unit economics (CAC, LTV, contribution margin), and scale a cross-functional marketing team and growth infrastructure.

Lead integrated brand and growth marketing for post‑FDA commercialization across B2B and B2C audiences. Build KOL and advocacy programs, run multi-channel campaigns, manage CRM/lifecycle automation, track CAC/ROI with dashboards, and ensure FDA/HIPAA‑compliant communications while partnering cross‑functionally.

Operate as a cross-functional leader to improve coordination and execution across content, talent, partnerships, and community. Build systems and workflows, manage inbound opportunities, run special projects end-to-end (events, partnerships, launches, membership), and act as an extension of the executive team to prioritize, track decisions, and ensure follow-through.