Teams at Five9

Own audience marketing strategy for an assigned industry vertical across prospect and customer accounts. Build and optimize ABM campaigns, manage the vertical marketing budget, drive pipeline and expansion, develop industry-specific positioning, and align Marketing, Sales, Sales Development, Customer Success, and Product Marketing. Measure campaign impact against pipeline and revenue outcomes, present investment cases to leadership, and use AI tools to accelerate research, campaign development, and content production.

Supports Sales Directors on complex enterprise and strategic opportunities by shaping deal strategy, executive positioning, value narratives, RFPs, proofs of value, pricing, business cases, and negotiation plans. Coordinates cross-functional and partner teams, applies structured sales frameworks, aligns pre-sale and post-sale activities, and converts deal lessons into reusable playbooks and collateral. The role manages multiple concurrent pursuits and advises on AI-driven customer and competitive strategies.

Own paid media strategy, budgets, experimentation, and pipeline targets across paid search, social, and programmatic channels. Lead A/B and multivariate testing for creative, audiences, offers, landing pages, and conversion paths. Manage agencies and vendors, optimize full-funnel performance, partner with ABM and sales, use AI and analytics tools, and mentor paid media team members.