Teams at Flex (flex.one)

Provide white-glove support to high-net-worth business owners across banking, credit, and payments. Investigate complex issues, guide VIP accounts through processes, coordinate with engineering, underwriting, risk, and compliance, detect fraud, test features, document process gaps, file bug reports, and qualify high-value sales leads.

Draft and negotiate commercial agreements, support product and regulatory matters, research laws, assist with licensing and disputes, maintain corporate records, and improve legal processes using AI and technology. The role partners closely with business teams in a fast-paced fintech startup and offers broad exposure to contracts, compliance, governance, litigation, and financial services.

Analyze applicant and account data to support credit underwriting, fraud detection, portfolio monitoring, delinquency management, and collections strategies. Interpret business financial statements, banking data, and credit reports; build dashboards, behavioral segments, and performance cohorts; and evaluate credit product profitability, customer lifetime value, losses, and risk-adjusted returns. Communicate findings to influence risk management and product strategy.