Teams at Forward Air Corporation

Leads daily warehouse, transportation, and logistics operations while supervising frontline associates and coordinating work assignments. Ensures safe, accurate, timely handling and dispatch of freight, inventory, and equipment. Monitors productivity, labor, resources, quality, and compliance; resolves operational issues and customer escalations; supports audits, training, and performance management. Drives continuous improvement through Lean, Six Sigma, 5S, Kaizen, and related process optimization methodologies.

Lead strategic account planning and executive relationships to retain and grow enterprise customers. Drive business reviews, identify expansion opportunities, oversee KPIs, resolve complex issues, and coordinate cross-functional teams to deliver technology-enabled supply chain and logistics solutions.