Teams at Forward

The Risk Intelligence Lead manages risk operations and analytics, building automation and intelligence systems to enhance merchant lifecycle management and fraud detection. Responsibilities include evaluating applications, designing AI workflows, and overseeing transaction monitoring to reduce manual workloads and improve efficiency as the company scales.

Responsible for full sales cycle including sourcing, qualifying, pitching, and closing leads for embedded payments solutions.

The Incident Management Lead will design incident detection systems, lead incident responses, conduct post-incident reviews, and improve operational resilience through proactive monitoring and governance.