Jobs at FreedomCare

The SharePoint Knowledge & Learning Administrator will design and maintain a centralized SharePoint knowledge system, manage LMS operations, and develop training content for employees and caregivers.

Lead coordination and response to external regulatory, payer, Medicaid, CMS, OIG, state, and accrediting audits. Manage documentation, prepare SOD and audit responses, develop and track corrective action plans, conduct root cause analyses, maintain audit repository, partner cross-functionally, and present audit status and remediation progress to leadership to ensure audit readiness.

Provide customer service and ensure provider adherence to state regulations across pre/on/post care. Manage tax accounts and notifications, perform data entry and case reviews, conduct internal audits, collect documentation for quality management, de-escalate issues, and support process improvements and compliance initiatives.

Manage accounts receivable within a healthcare revenue cycle environment: review outstanding balances, research payment and claim discrepancies, assist with payment posting and reconciliations, support billing activities, partner with internal teams to resolve account issues, escalate recurring problems, and support reporting and month-end close tasks to improve collections and cash flow.

Develop and maintain a centralized knowledge base and LMS, create training content, and support employee training and development across FreedomCare.

Design, build, and maintain data pipelines, dashboards, and predictive models. Analyze large datasets to generate actionable insights, collaborate with stakeholders, ensure data quality and governance, and document/share analytics best practices to support Marketing, Product, Operations, and Workforce teams.

Analyze large, complex datasets to generate actionable insights; build SQL queries and data pipelines; develop predictive models (regression, clustering, forecasting); create and maintain dashboards; ensure data quality and governance; collaborate with stakeholders to translate findings into business recommendations and document work.

Analyze large datasets, build SQL queries and data pipelines, develop predictive and statistical models, create dashboards, ensure data quality/governance, and translate insights into actionable recommendations for Marketing, Product, Operations, and Workforce teams.

Provide high-touch support to senior leaders: manage complex calendars, coordinate meetings and travel, develop executive presentations, draft communications, track action items, implement efficiencies, use productivity and AI tools, handle confidential information, and support cross-functional initiatives and special projects.