Teams at Full Potential Solutions

Manages a portfolio of seriously delinquent mortgage accounts as the primary customer contact. Contacts borrowers and authorized parties, explains loss mitigation options, analyzes financial situations, recommends solutions, negotiates alternatives, and initiates actions to reduce foreclosure losses. Reviews title searches, performs light skip tracing, updates reports and accounts, meets performance goals, and maintains compliance with investor, legal, and company requirements.

Coordinates residential REO assets from assignment through market readiness. Responsibilities include reviewing documentation, managing inspections, preservation bids, repairs, utilities, HOA issues, valuations, vendors, compliance requirements, timelines, expenses, and KPIs. The role serves as a liaison among asset managers, agents, clients, vendors, municipalities, and internal teams while resolving issues that could delay property marketing or disposition.

Supports Real Estate Owned operations by verifying deed recordings, researching and maintaining tax information, entering title data, following up on title reports, and maintaining accurate records. Coordinates with vendors, attorneys, recording offices, tax authorities, and internal teams. Monitors workflow queues, prioritizes assignments, resolves discrepancies, supports quality assurance, responds to inquiries, and assists with process improvements and documentation.