Teams at GAP Solutions, Inc.

Provides federal HR support for staffing, classification, payroll, benefits, leave, compensation, employee relations, and personnel records. Processes complex pay and leave cases, resolves discrepancies, conducts desk audits, prepares classification reports, researches HR policies, and advises managers and employees. Also performs administrative duties including calendar management, travel coordination, correspondence, records maintenance, SharePoint uploads, and SOP development. Supports DHS ICE’s Human Resources Operations Center.

Provides federal HR support to DHS and ICE, including personnel and payroll processing, leave and time administration, recruitment, benefits, classification, compensation, employee relations, and pay discrepancy resolution. Maintains personnel records, researches waivers and hearings, conducts desk audits, prepares reports, drafts SOPs, and develops manager and employee guidance. Also delivers administrative support such as calendar coordination, travel arrangements, meeting preparation, correspondence, filing, SharePoint uploads, and office supply monitoring.

Provides broad federal HR support, including personnel and payroll processing, leave and pay administration, recruitment, classification, benefits, employee records, case research, and employee guidance. Conducts desk audits, prepares classification reports, resolves pay discrepancies, drafts procedures and training materials, and supports managers with administrative tasks such as calendars, travel, meetings, correspondence, files, and SharePoint documentation.