Teams at GeneDx

Regional Account Executive responsible for generating new business and expanding existing accounts across the Omaha/Iowa territory. Sells genetic testing and related services to pediatric and genetics-focused physicians through consultative education, account management, prospecting, and pipeline development. Coordinates with internal operations and sales teams, supports physician events, resolves customer issues, and maintains physician and staff satisfaction. Requires extensive field time, independent territory management, and travel as needed.

Lead customer experience product strategy, roadmaps, requirements, experimentation, and delivery for GeneDx products and services. Partner cross-functionally with engineering, clinical, commercial, program management, and customer experience teams to improve workflows, develop innovative solutions, and deliver measurable business impact. Represent customer needs, define success criteria, and guide products through the full lifecycle.

Leads commercial enablement strategy across sales, client success, and client services. Oversees training, onboarding, continuous learning, enablement content, tools, platforms, and performance metrics. Partners with commercial and cross-functional leadership on product launches, market expansion, sales process optimization, territory planning, pipeline health, and quota attainment. Manages the commercial training and sales enablement team while driving technology adoption, feedback loops, accountability, and continuous improvement.