Teams at GigSafe

The Accountant will manage financial records, reconcile accounts, support monthly closings, and improve accounting workflows in a dynamic fintech environment.

Own post-implementation customer relationships, manage support coordination, track account health, drive renewals and upsells, collect and advocate product feedback, document processes, and travel domestically to visit customers as needed.

Lead and build the Customer Success function: own portfolio health, retention, and expansion; serve as executive sponsor for strategic accounts; hire and coach Account Managers; drive renewals and net revenue retention; escalate complex issues; partner with Product, Compliance, and Operations to turn customer feedback into product improvements; represent GigSafe in high-stakes customer meetings and occasional domestic travel.