Teams at GigSafe

Product Designer responsible for translating requirements into user flows, wireframes, prototypes, and production-ready interfaces for complex operational software. The role partners closely with Product and Engineering, maintains the design system, prepares detailed implementation specs, conducts usability checks, and supports QA. Candidates should have strong UX/UI craft, Figma expertise, experience with data-dense web and mobile workflows, and fluency with AI-assisted design tools.

Supports Account Managers and Onboarding across the customer success lifecycle by preparing documentation, tracking onboarding, coordinating communications, managing action items, logging tickets, and maintaining CRM records. Serves as a secondary customer contact, supports onboarding and compliance workflows, assists with client visits, and improves customer success processes and SOPs.

Lead GigSafe’s insurance function by designing programs, managing carrier, MGA, and broker relationships, overseeing licensing and compliance, managing claims and certificate operations, and owning program economics. Partner with product and engineering to automate quoting, eligibility, certificate validation, and reporting. The role serves as the primary insurance owner and escalation point while supporting expansion into new industries.