Teams at GM Financial

Sells and services General Motors Insurance policies through consultative quoting, sales, policy changes, billing support, renewals, and endorsements. Resolves customer complaints, provides multichannel support, follows up on customer requests, analyzes service data, and collaborates with internal teams to improve retention and loyalty. The role requires bilingual English and Spanish communication, a property and casualty or personal lines license, and strong customer service and problem-solving skills.

The Privacy Engineer supports GM Financial’s Privacy Office by developing privacy controls, policies, standards, and scalable technical solutions. Responsibilities include advising stakeholders on privacy requirements, implementing consent and cookie compliance workflows, supporting marketing and ad tech strategy, conducting privacy process reviews, automating audits with Python, and applying anonymization and pseudonymization techniques. The role requires translating legal and regulatory requirements into technical solutions and managing multiple privacy projects.

Actuarial Manager developing and validating pricing, reserving, predictive, and prescriptive models for insurance and protection products. The role analyzes complex data using SQL, Python, R, and actuarial software; performs exploratory analysis, data mining, simulations, and visualization; provides business recommendations; and coaches actuarial team members. Requires collaboration across finance, accounting, engineering, IT, and other departments.