Jobs at Great American Insurance Group

Leads complex workers’ compensation underwriting for new and renewal business, including risk assessment, pricing, coverage, documentation, regulatory compliance, and policy modifications. Builds relationships with agents, brokers, actuaries, and clients; monitors market and regulatory trends; supports profitable growth and retention; and may coach staff and influence talent decisions. Works with minimal supervision and serves as an escalation point for complex risk and coverage decisions.

Manages complex workers’ compensation claims, including investigations, coverage and liability evaluations, settlement negotiations, reserves, payments, documentation, and participation in legal proceedings. Communicates with insureds, claimants, and external partners, while potentially coaching staff and supporting talent decisions. The role requires advanced claims expertise, strong analytical and negotiation skills, knowledge of insurance laws and policies, and effective caseload management.

Supports insurance claims administration, reporting, quality assurance, ClaimCenter enhancements, process improvement, and automation initiatives. The role analyzes claims data, maintains operational reports, coordinates claim reviews, documents workflows, supports testing and system changes, and collaborates across Claims, Operations, Underwriting, and Technology.

Underwrites excess and umbrella casualty risks by selecting or rejecting business, pricing coverage, setting terms, assessing risk quality, and supporting profitability. The role develops broker and agent relationships, markets insurance products, applies underwriting guidelines and regulations, reviews risk reports, and initiates loss prevention actions. Frequent day and overnight travel is required for business development and account management.

Manage a complex nationwide portfolio of commercial casualty claims, particularly construction-related, contractor liability, New York Labor Law, and excess exposures. Responsibilities include coverage analysis, investigations, reserves, litigation strategy, negotiations, claim resolution, and collaboration with defense counsel, underwriting, legal teams, brokers, and insureds. The role requires maintaining adjuster licenses, monitoring claim trends, ensuring regulatory compliance, and providing technical expertise on complex claims.

Investigates, evaluates, and resolves workers’ compensation claims, including coverage and liability reviews, settlements, reserves, payments, and compliance. Handles arbitrations, mediations, depositions, and trials as needed. Communicates claim decisions to stakeholders, provides technical guidance, and may coach or manage staff. Requires multi-state adjuster licensing and substantial workers’ compensation claims experience.

Develops and manages enterprise business intelligence products, including semantic models, governed definitions, metadata, dashboards, and AI-assisted analytics capabilities. Translates complex business needs into measurable analytic solutions, advises stakeholders, supports adoption and training, and manages product lifecycle, quality, performance, and business impact. Partners with product managers and business leaders to prioritize work, manage risks, communicate value, and guide less experienced team members.

The Claims Specialist manages high-value commercial general liability and auto claims, leading investigations, representing the company, and collaborating with teams to enhance outcomes and compliance.