Jobs at Heartflow

Build and maintain operations-focused dashboards and analyses to drive process improvement, quality, and efficiency. Integrate data from ADP, Smarteeva, and other sources; perform statistical analysis; present insights to leadership; partner with Technology and Process Engineering to support automation and monitor operational changes.

Lead adoption and expansion of the Heartflow One Platform across 5–10 strategic and several IDN/national accounts. Build account plans, deliver revenue and onboarding targets, gather voice-of-customer feedback, coordinate cross-functional teams, thwart competitive advances, and drive product adoption and utilization. Frequent travel required to manage national accounts and stakeholders.

The Senior Complaint Specialist manages product complaints in the medical device industry, ensuring regulatory compliance, analysis, reporting, and process improvement to enhance product quality.

Field-based Territory Account Manager responsible for driving adoption and growth of Heartflow's non-invasive cardiac diagnostic solutions within assigned accounts. Build relationships with cardiologists and referring physicians, develop and execute business development plans, coordinate cross-functional programs (education, road-shows, VIP visits), meet quota and grow cCTA/FFRct usage, and support customer success through training and advocacy.

The Regional Business Manager will lead and develop a team to drive growth in cardiac diagnostic technology, managing relationships with key physicians and ensuring customer satisfaction.

Provide technical, front-line customer support and onboarding for Heartflow's web-based medical software. Troubleshoot issues, manage cases and knowledge base, deliver documentation and customer feedback into CRM, assist sales and production, and support account adoption and satisfaction metrics. May require on-call and weekend coverage after training.