Teams at Hello Patient

Design, refine, and evaluate AI-driven conversational agents in production to improve containment, task completion, and patient experience. Analyze interaction data, triage live issues, write and iterate prompts, partner with Product/Engineering/QA, and build frameworks, standards, and training to scale conversational quality across customers and deployments.

Design, build, and ship full‑stack features in Next.js/TypeScript and Python/FastAPI; scale backend systems for low‑latency voice/SMS/chat; build secure EHR integrations; own infrastructure-as-code, CI/CD, testing, and production reliability while mentoring teammates and collaborating with compliance.

Senior individual-contributor Head of Product to own product strategy, roadmap prioritization, customer discovery, and execution across multiple teams. Drive data- and customer-driven decisions, write PRDs, partner with engineering and operations, and use AI tools to accelerate product development.