Teams at The Helper Bees

The Senior Accountant manages general ledger transactions, reconciliations, financial reporting, sales and use tax filings, GAAP compliance, audits, and internal controls. The role analyzes complex financial data, resolves variances, supports budgeting and treasury activities, mentors junior staff, and improves accounting processes. This is a remote U.S. position requiring accurate and timely reporting, strong Excel and accounting software skills, and collaboration across teams.

Supports partner requests for client benefit eligibility assessments by acknowledging, scheduling, documenting, and monitoring assessments through CRM dashboards and proprietary platforms. Handles high-volume inbound and outbound calls, follows up with customers, monitors referral escalations, and meets service-level, resolution-time, customer satisfaction, and call-handling KPIs. The role requires strong communication, independent remote work, computer proficiency, and comfort learning new technology.