HighLevel Benefits Overview

Manage and grow a portfolio of approximately 500 Spanish-speaking affiliates. Build partner relationships, provide coaching on digital marketing and promotions, reactivate dormant affiliates, run engagement campaigns, and drive trials, revenue, and affiliate milestones. Use performance data, CRM reporting, automation, and AI tools to prioritize outreach and measure results. Represent HighLevel at industry events and provide market insights to improve Spanish-language partner resources.

Own the end-to-end affiliate commission and contractual payment lifecycle, including calculations, payout accuracy, disputes, clawbacks, refunds, chargebacks, and compliance decisions. Serve as the primary affiliate contact for payment issues, partner with Revenue Operations and Affiliate Managers, and create scalable SOPs, exception policies, and calculation methodologies. Analyze commission data, resolve root causes before payout deadlines, maintain documentation, and collaborate with Finance, Legal, and compliance teams.

Leads a team of Affiliate Managers responsible for high-value partner relationships and revenue performance. Owns forecasts, affiliate growth, escalations, endorsement agreements, compliance, payouts, and program playbooks. Coaches managers, improves partner quality and retention, collaborates across marketing, legal, finance, product, and operations, and provides leadership recommendations on investments, incentives, tooling, and expansion. The role also represents the company at affiliate events and requires occasional travel.